2nd Line IT Support - Office 365

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Spring Technology's client, a public sector organisation, are currently looking to recruit a 2nd Line IT Support Analyst for an initial 10 month contract on a rate of c.£130-160/day (inside of IR35) based in Edinburgh.

The Role:

Diagnosing and providing resolution to L2 computing problems. These cover services such as email, Office 365, Windows administration, Office 2016 and Outlook along with a range of specialist and bespoke IT services.

Requirements:

* Experience managing and troubleshooting Office 365, especially the email and diary functions.

* Experience managing mailbox permissions, managing shared calendars, email aliases, managing mailing lists, phishing risks.

* Experience troubleshooting Outlook issues.

* Experience with Windows account management.

* Windows desktop admin including file permissions, drive mappings experience.

* Experience troubleshooting software installation and configuration

* Experience troubleshooting Office 365 file storage issues e.g. OneDrive and SharePoint.

* Basic networking and connectivity troubleshooting experience.

* Experience with VPN and remote desktop configuration.

* Experience with laptop and desktop configuration and hardware troubleshooting incl wifi issues, disk encryption.

If you would like to hear more about this opportunity please get in touch with Claire Lorden on 0131 524 9027 or send your CV through to [email protected]

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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