Business Operations Manager
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Business Operations Manager to be based in London or Nottingham on an initial 6 Month contract. Experienced Business Operations Manager within Technology delivery, and that they have strong management experience.
Job Title - Business Operations Manager
Location - London or Nottingham
Rate - £ 545 per day
Main Responsibilities / Accountabilities:
* Lead operational analysis and reporting for the Interim CTO with a focus on high level conclusions and recommendations
* Maximise efficiency and effectiveness of the group by providing actionable insights
* Support the Interim CTO by collaborating on strategic initiatives, providing operational analysis and recommendations, and the provision of transparency for their function
* Facilitate close ties between Technology Leadership and stakeholders in the broader business through the operating rhythm, reporting and planning activities
* Responsible for creating the agenda for Interim CTO team meetings, distributing meeting notes, and following up on action items as required
* Overall responsibility for delivery, preparation and presentation of key weekly and monthly dashboards and management intelligence
* Provide value add analysis and detailed commentary to support the data within dashboard(s), and use this analysis to offer qualified points of view to facilitate decision-making and planning
* Serve as the first point of contact for any business operations issues for the Interim CTO
* Support related Programme Office and Programme Delivery processes to create and maintain visibility of the status and health of the portfolio
* Produce bespoke reporting when required to support exceptional initiatives / reviews
* Build and maintain a network of key contacts across Client to share knowledge and gain an understanding of potential impacts to Technology
Key Relationships:
* Interim CTO
* Head of Office of the CTO
* Interim CTO's Direct Reports
* Technology Programme Delivery partners
* Finance partners
* Programme Office colleagues
* Business Operations colleagues & other business operations teams
Essential Skills/Experience Required:
* Positive leadership presence and strong influencing skills
* Strong on execution to deliver high quality information to demanding deadlines
* Highly analytical with attention to detail
* Strong interpersonal skills, able to build close relationships and interact with colleagues at various levels - including prior experience in supporting C-level executives
* Excellent verbal and written communication skills
* Ability to translate vision and strategy into clear priorities and direction
* Ability to manage conflicting priorities with partners and stakeholders in a professional manner
* An excellent understanding of both quantitative and qualitative information and the ability to combine these to form accurate and realistic forecasting and "views" of the business.
* Creativity and innovation: Continuously maintain an innovative mindset whist operating with a set of defined internal and external communication processes
* Experience in managing people and processes in a complex environment.
* Reporting and data analysis; able to visually represent data and processes in an easy to understand manner.
* Strong conflict resolution skills
* Strong team building skills
* Advanced Excel, Word and PowerPoint skills.
It is essential that the candidate has prior business operations experience gained through a similar role, preferably within Technology delivery, and that they have strong management experience.
Desired Skills/Experience Required:
* Current experience in reviewing and transforming processes in a complex environment
* Experience in managing people globally
* Strong Technical background
* Prior experience of JIRA tools
Candidates should submit CVs in the first instance. Mike Tripp 0161 924 3631
