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The highly acclaimed Horniman Museum has fallen foul to overzealous Spam filters that are confusing the south London visitor attraction's name with something rather more illicit. The problem was exposed by staff at the family-friendly museum who noticed an increasing number of emails were being prevented from reaching their intended destination. Now the issue has reached such an alarming extent that one in ten emails are bouncing back or are quarantined by web servers, as companies and tech firms step up efforts to root out 'unsolicited' mail. Visitors have also reported difficulties in viewing the Horniman's website due to over-enthusiastic Spam filters mistaking the popular internet destination for 'horni-er' versions on the World Wide Web. “We are aware that emails are being blocked and issues relating to our web domain name are affecting web traffic,” said Anthony Watson, spokesman for the museum. “It appears the problem lies with spam filtering software employed by a number of Internet service providers and web servers. At present, tests are being carried out to work around the situation and we hope the changes we have made to our IT systems have corrected the issue.” He said the blocking of web traffic was frustrating because the Horniman is a well-respected and much loved museum for both its online and offline visitors. “Our website is a hugely popular resource of information for educational purposes and it would be a great shame if our visitors experience difficulties accessing it.” Director of the Horniman Museum, Jane Vitmayer said she was outraged at the irony of technical ‘advances.’ “What is the world coming to when a well-established and cherished museum, now over a hundred years old, cannot share its unique collections, wealth of educational resources and vibrant programme of events with the public because of technological advances that were supposed to achieve just the opposite?" Her comments come just weeks after Dick Whittington, thrice Mayor of London, was accused of peddling internet filth after emails about the pantomime show were blocked from schools because of the word ‘Dick.’ Helen McDermott who helps run Ohyesitiz, the company behind the production, said she sent out 30 invites to primary schools but received only one reply. The schools later explained no such email was received because their filtering system would have expelled or quarantined the message because of the pantomime’s title. Oct 29, 2004 Email this article Printer friendly page Previous Page
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