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Using the ubiquitous BlackBerry e-mail device for long periods without breaks can lead to addiction and damaging side effects on a par with substance abuse. Issuing the warning from Rutgers University in New Jersey, academics yesterday claimed Research In Motion’s flagship product poses serious mental health risks to its 5.5million users. If employers fail to stop their staff becoming dependent on the always-on systems they may “face legal liability” for any arising “addictions”, cautioned Gail Porter of Rutgers School of Business. Legal recompense was most likely to be sought in ICT-business environments where staff are encouraged to share weekends and holidays with their BlackBerry devices. “The fast and relentless pace of technology-enhanced work environments creates a source of stimulation that may become addictive,” the researchers wrote. “Information and communication technology addiction has been treated by policy makers as a kind of elephant in the room - everyone sees it, but no one wants to acknowledge it directly. “Owing to vested interests of the employers and the ICT industry, signs of possible addiction - excess use of ICT and related stress illnesses - are often ignored.” Neglect of ICT addiction leads to “devastating results” for both individual and company alike. The researchers optimistically expect to see a time when restrictions on ICT use will fall within the employer’s duty of care. “It may be unfeasible to regulate how much people use technology,” Porter said. “However, it is reasonable to imagine a time when policy-makers recognise the powerful influence of employers that sometimes results in harmful excess among the workforce.” A forthcoming study, co-authored by two professors at Rutgers, will offer some perspective on the prospects of employers being sued for insisting staff are always connected to the workplace. It will highlight how courts have long recognised the special duty of employers to protect their employees, such as warning workers of on-site dangers and enforcing rules for a safe workplace. Although the academics are unaware of any current court cases examining the subject, Professor Porter said employers concerned for the health of their workers may wish to “keep an eye on the matter.” ICT organisations can head off the potential for litigation by encouraging their staff to walk away from their BlackBerries, e-mail, and mobile phones while on holiday. “Employers rightfully provide programs to help workers with chemical or substance addictions,” she said. “Addiction to technology can be equally damaging to the mental health of the worker.” Aug 24, 2006 Email this article Printer friendly page Previous Page
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