IT 2nd Line Technician

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The City of London School IT team is looking for an enthusiastic 2nd Line Support Technician to join the team on a 12-month fixed-term contract. The ideal candidate would play an important part in supporting the operations, help desk system and providing 2nd line responses to a range of clients; staff, students and other end-users within the organisation. The 2nd line technician will act as an escalation point for all IT support queries you will work with the 1st line support team to maintain and monitor IT systems including remote working solutions and understand and resolve technical issues promptly and professionally. You will ensure a high level of customers service by providing technical diagnosis and resolution to both staff and students throughout the school. You will have oversight of the Help desk tool and work with the Systems Engineer and IT Manager on technical changes to the network and future technical projects.

If this role sounds like your next IT career step, please view our Job Description for further information.

Interviews will be held on W.C. 24 May 2021.

We reserve the right to appoint before this deadline and encourage early applications.

City of London School are committed to safeguarding and promoting the welfare of young people and requires the same commitment from all their staff.

Appointments are subject to satisfactory references, the receipt of an enhanced Disclosure and Barring Service certificate, medical clearance, confirmation of the right to work in the UK and overseas police checks where necessary. The schools undertake further checks as necessary including prohibition from teaching and management checks. This post is exempt from the Rehabilitation of Offenders Act 1974.

City of London School is committed to Equal Opportunities and welcomes applications from all sections of the community.