So pissed off right now. I briefly mentioned my saga of getting a US client to stump up the cash in another thread - anyway, long story short it took weeks and weeks but eventually a cheque did land on my doorstep.
Well, no prizes for guessing where the thread is going. HSBC always told me it would take weeks to clear, so I've only just started to chase it up only to find they have absolutely no trace, record or knowledge of this cheque. It was paid directly to the cashier and they've ******* eaten it.
So now what? Although they're being sympathetic and friendly, all I'm getting from them is that they simply don't have it and suggest I get it reissued. Obviously that's not a conversation I'm looking forward to as things got a little heated towards the end.
I'm desperately trying to track down the receipt, but I'm in the middle of a house move and I think it may be in storage. But even if I find it, my understanding is that without the cheque they still won't be able to actually do anything.
Do I have any recourse here whatsoever?
If it was a friendly UK client then I'd have accepted it last week and called them up, but I can't stress how much I want to avoid getting in touch with them again.
Well, no prizes for guessing where the thread is going. HSBC always told me it would take weeks to clear, so I've only just started to chase it up only to find they have absolutely no trace, record or knowledge of this cheque. It was paid directly to the cashier and they've ******* eaten it.
So now what? Although they're being sympathetic and friendly, all I'm getting from them is that they simply don't have it and suggest I get it reissued. Obviously that's not a conversation I'm looking forward to as things got a little heated towards the end.
I'm desperately trying to track down the receipt, but I'm in the middle of a house move and I think it may be in storage. But even if I find it, my understanding is that without the cheque they still won't be able to actually do anything.
Do I have any recourse here whatsoever?
If it was a friendly UK client then I'd have accepted it last week and called them up, but I can't stress how much I want to avoid getting in touch with them again.
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