I got a credit card application knocked back recently. So I paid the £14.99 to Experian to get my credit report.
According to them, I'm not on the electoral roll.
I am - I registered when I moved in 2017 and I've just got my polling card for the local elections. Even the council have confirmed I'm on it.
So, I've followed the approved route and registered a complaint with Experian. After a week I finally get a response in garbled English asking for exactly the same information I gave them in my original complaint.
Anyone else had issues with Experian? Is there any way of expediting the process and avoid their offshore team? I'm about to make a mortgage application & I reckon my current rating will get me knocked back again.
According to them, I'm not on the electoral roll.
I am - I registered when I moved in 2017 and I've just got my polling card for the local elections. Even the council have confirmed I'm on it.
So, I've followed the approved route and registered a complaint with Experian. After a week I finally get a response in garbled English asking for exactly the same information I gave them in my original complaint.
Anyone else had issues with Experian? Is there any way of expediting the process and avoid their offshore team? I'm about to make a mortgage application & I reckon my current rating will get me knocked back again.
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