Best Business Banking Options Best Business Banking Options - Page 3
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  1. #21

    Fingers like lightning


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    Aug 2013
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    Quote Originally Posted by northernladuk View Post
    Just the fact they are finally implementing something that most other outfits have had for a long time speaks volumes IMO. Just because it's shiney and new isn't always a positive thing in the greater picture.
    I was working at Santander a couple of years ago when some colleagues were working on a big Cater Allen 'upgrade'. Hopefully this weekend's one won't be quite so underwhelming.

    Their phone support has been good when I've needed to call them but last time was maybe 5 years ago.

  2. #22

    Contractor Among Contractors


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    Jun 2015
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    Cater Allen are absolute dinosaurs in the online banking / app world (not sure they even have an app) but the handful of times I've called them an English (fluently speaking) human in an English call centre has answered in under 10 seconds

  3. #23

    More time posting than coding


    Join Date
    Aug 2012
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    Quote Originally Posted by pr1 View Post
    Cater Allen are absolute dinosaurs in the online banking / app world (not sure they even have an app) but the handful of times I've called them an English (fluently speaking) human in an English call centre has answered in under 10 seconds
    Online banking is absolutely terrible, that’s true.

  4. #24

    Fingers like lightning


    Join Date
    Jul 2010
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    Cater Allen online is very basic and slow but it worked

    as others have said they're upgrading to Faster Payments and a new portal this weekend apparently

    but their telephone support has always been brilliant, quick response and knowledgable handlers

    quick edit - they've delayed the upgrade
    Last edited by filthy1980; 11th September 2020 at 14:39.

  5. #25

    Contractor Among Contractors

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    Jun 2006
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    Cater Allen: this weekend's upgrade has been postponed

    I rather like the CA web portal. It's efficient and feels grown-up with no cutesey nonsense.

  6. #26

    Banned


    Join Date
    Sep 2020
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    Quote Originally Posted by eek View Post
    Cater Allen and SJD - the 90's have called and you are going to regret it.
    Who do you bank with??

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