I am a contractor using an umbrella company and since I've been using this company (was with P4 before), I have had problems with pay.
Initially my agency were continuing to pay the old umbrella, so had to arrange a credit note to my agency for 2 weeks work for end of August. The new umbrella seemed to suggest that delays were due to my agency being self-billing ( I take this to be pretty much the norm ). I received a payment for 2 weeks work at the end of Sept., then another payment for 1 week the 1st week in October. I discovered yesterday that they hadn't paid me for the 2 weeks in August or the last week of September.
I contacted the umbrella company last night and there response this morning was that I'd paid for 4 weeks work and the 2 weeks outstanding was my agency's fault. My agency then forwarded an e-mail sent on 29/9 confirming all payment had been sent to the umbrella company. The matter has now been referred to the accounts department of the umbrella company and I've yet to hear anything else.
I have so far incurred bank charges of £115 and I have been unable to pay my mortgage (and pretty soon other bills too). The umbrella company are definitely at fault here and they appear not know what money in their account is for. My money is sitting there gaining interest. I am sure they will cover the bank charges ( if they don't I'm off ), but where do I stand legally? I do want to take some form of legal action even if it just a stern letter and I have the ability to get this done without cost.
I have suffered a considerable amount of stress and distress over this. I'm finding it very hard to concentrate at work and I've spent a lot of time at work sorting this out which has made me to look somewhat unprofessional.
I loved the job I lost (was sacked as I had 7 days sick in 7 months - I'd been there 8 months) and never wanted to go contracting, but circumstances meant I had to. This whole pay problem is making me really depressed.
Help!!!
BTW the umbrella company are Freelance Solutions - I thought it couldn't get any worse than P4.
Nicola
Initially my agency were continuing to pay the old umbrella, so had to arrange a credit note to my agency for 2 weeks work for end of August. The new umbrella seemed to suggest that delays were due to my agency being self-billing ( I take this to be pretty much the norm ). I received a payment for 2 weeks work at the end of Sept., then another payment for 1 week the 1st week in October. I discovered yesterday that they hadn't paid me for the 2 weeks in August or the last week of September.
I contacted the umbrella company last night and there response this morning was that I'd paid for 4 weeks work and the 2 weeks outstanding was my agency's fault. My agency then forwarded an e-mail sent on 29/9 confirming all payment had been sent to the umbrella company. The matter has now been referred to the accounts department of the umbrella company and I've yet to hear anything else.
I have so far incurred bank charges of £115 and I have been unable to pay my mortgage (and pretty soon other bills too). The umbrella company are definitely at fault here and they appear not know what money in their account is for. My money is sitting there gaining interest. I am sure they will cover the bank charges ( if they don't I'm off ), but where do I stand legally? I do want to take some form of legal action even if it just a stern letter and I have the ability to get this done without cost.
I have suffered a considerable amount of stress and distress over this. I'm finding it very hard to concentrate at work and I've spent a lot of time at work sorting this out which has made me to look somewhat unprofessional.
I loved the job I lost (was sacked as I had 7 days sick in 7 months - I'd been there 8 months) and never wanted to go contracting, but circumstances meant I had to. This whole pay problem is making me really depressed.
Help!!!
BTW the umbrella company are Freelance Solutions - I thought it couldn't get any worse than P4.
Nicola
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