I only run W7 but want to help mum remotely with her new 8.1 laptop. The thing is when I googled how to use the built-in Remote Assist tool, I got this page:
Set up & use Windows Remote Assistance in Windows 8.1
I very much doubt she can do all that, those are pretty technical things to be mucking about with for a novice. If she could do that kind of thing, she wouldn't NEED my help!
And advice on the easiest way for her to let me jump in remotely? Something where she can see her screen at the same time is better, rather than just using RDP.
Set up & use Windows Remote Assistance in Windows 8.1
I very much doubt she can do all that, those are pretty technical things to be mucking about with for a novice. If she could do that kind of thing, she wouldn't NEED my help!
And advice on the easiest way for her to let me jump in remotely? Something where she can see her screen at the same time is better, rather than just using RDP.
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