Consumer ethics

[minestrone]

So I have a 10 month old laptop and spilled some liquid on it so a number of the keys no longer work.

So I took it to a laptop repair place and who cleaned the insides and under all the keys but that did not fix anything, the assumption was that the keyboard circuit has been shorted. Contacted the manufacturer ( very large manufacturer) and they no longer stock the keyboard.

So it is under warranty... do I plead ignorance and take it back to the place of purchase ( very large store )?

I can only assume if they go ahead and sort it the costs will eventually be going to the manufacturer who in some way are not playing ball with not stocking replacement parts.

What do you think?

[Mich the Tester]

So obviously the quality was so-so.

[Pondlife]

So I have a 10 month old laptop and spilled some liquid on it so a number of the keys no longer work.

So I took it to a laptop repair place and who cleaned the insides and under all the keys but that did not fix anything, the assumption was that the keyboard circuit has been shorted. Contacted the manufacturer ( very large manufacturer) and they no longer stock the keyboard.

So it is under warranty... do I plead ignorance and take it back to the place of purchase ( very large store )?

I can only assume if they go ahead and sort it the costs will eventually be going to the manufacturer who in some way are not playing ball with not stocking replacement parts.

What do you think?

Say no more.

[oscarose]

Buy another one I think. Best to avoid the internet when you're tanked up on the booze.

[minestrone]

It was actually shandy.

[northernladuk]

It was actually man-shandy.

FTFY

[minestrone]

So obviously the quality was so-so.

I suppose that is the way I should look at it. Can't take a minor spill.

[BrilloPad]

Was it expensive? Personally I get cheap stuff and bin it when something goes wrong.

If it was expensive then you have a reasonable expectation of good quality so should return it.

Next time MTFU and drink spirits instead of shandy.(says the tee totaler).

[minestrone]

1200 quid ultrabook.

It's going back I think.

Usually just browse on my phone if on the sofa by was watching the world cup and gambling.

[EternalOptimist]

cannae you just make posts on CUK that avoid the duff letters ?

or reroute the duff letters to some unused keys ?

either way, you want to lay off that shandy. Its not doing you any good at all