Our cooker went bang a couple of weeks ago and we got an engineer out. He thought it was a couple of things, so he ordered the replacements and came out today to fit them.
They didn't fix the problem, but on further investigation he finds that the main PCB has blown.
He checked the usual spare parts places and none of them had it in stock. He phoned Cannon and was eventually told "we don't carry that spare nor do we make it, goodbye".
The cooker is about 6 years old. It cost £600. It's now useless.
The engineer's best suggestion is to call them, complain politely and see if they will give me money off a new model.
They didn't fix the problem, but on further investigation he finds that the main PCB has blown.
He checked the usual spare parts places and none of them had it in stock. He phoned Cannon and was eventually told "we don't carry that spare nor do we make it, goodbye".
The cooker is about 6 years old. It cost £600. It's now useless.
The engineer's best suggestion is to call them, complain politely and see if they will give me money off a new model.
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