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cojak
19th November 2006, 14:35
for 3 days.

A little light ITIL foundation training under Cojak Ltd's banner.

It all helps to tell Hector to go swivel...

Cojak Ltd - ITIL Trainer to the stars.... :cool1:

BillHicksRIP
19th November 2006, 20:07
Let us know if it's actually worth it, please. A professional qualification I'm after lists an ITIL foundation as an entry point, but there's no way I'm going to pay someone to talk to me about "This is how you raise a trouble ticket. This is how you utilise a chain of command...".

Paddy
20th November 2006, 08:30
for 3 days.

A little light ITIL foundation training under Cojak Ltd's banner.

It all helps to tell Hector to go swivel...

Cojak Ltd - ITIL Trainer to the stars.... :cool1:

Sorry Cojak, ITIL is a pet hate of mine. Written by late comers to the industry and many parts meaningless and confusing. It is frustrating when you get ITIL know-alls who then “correct existing terminology” that has been an industry standard for many years before ITIL became flavour of the month.