I've done a bit of extra project work in addition to my mon-fri contract for another clientco of mine as a professional services engagement. I gave them 14 day payment terms after I checked that they were in a good financial position on DueDil. Today is due day and no money has landed in my account. After a chasing email suggesting that they should politely pay me what they owe, I received the following by way of response:
"Hi Matt,
Unfortunately I need approval from the FD before I can process your payment. We process payments Wednesdays and Fridays"
- Now, I was very polite responding and suggested they pay both this invoice and another which I've just submitted for another piece of work together in the next pay run which, if they do, will be great. However, it's not as if my first invoice becoming overdue is a surprise and they've had two weeks to sort out "sign off" from the FD.
Is this just par for the course when chasing direct / professional services clients for payment? Have I been too lenient? Should I have reminded them the invoice was nearly due last week? I am still very new to this part of business and any help is appreciated.
Also I use SJD for my accountants - should I be offloading chase activity to my accountant?
Thanks
"Hi Matt,
Unfortunately I need approval from the FD before I can process your payment. We process payments Wednesdays and Fridays"
- Now, I was very polite responding and suggested they pay both this invoice and another which I've just submitted for another piece of work together in the next pay run which, if they do, will be great. However, it's not as if my first invoice becoming overdue is a surprise and they've had two weeks to sort out "sign off" from the FD.
Is this just par for the course when chasing direct / professional services clients for payment? Have I been too lenient? Should I have reminded them the invoice was nearly due last week? I am still very new to this part of business and any help is appreciated.
Also I use SJD for my accountants - should I be offloading chase activity to my accountant?
Thanks
Comment