I have signed up with an accountancy firm X, and have paid for their services for the whole year, about 1200.
They signed me up with an online tool, and that was if from their side. I have talked to my accountant for a couple of times, however other than that he has been neglecting my emails, and his communication has been very poor, even for basic questions ("am I allowed to expense this?").
Given that I have paid them for the whole year, can I claim that I want to stop collaboration since their service is very poor? Anybody's got previous similar experience?
They signed me up with an online tool, and that was if from their side. I have talked to my accountant for a couple of times, however other than that he has been neglecting my emails, and his communication has been very poor, even for basic questions ("am I allowed to expense this?").
Given that I have paid them for the whole year, can I claim that I want to stop collaboration since their service is very poor? Anybody's got previous similar experience?
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