An interesting conundrum has just arisen about which I'd be grateful for views on what to do next.
My daughter-in-law worked for a company for about six months around 2 years ago. She has since married my son (and changed her name) and moved addresses. But her bank sort code and account number remain the same.
She has today received a letter (sent to her previous address in her maiden name) from the Managing Director of the company that employed her for 6 months about 2 years ago saying they are sorry but due to a computer error, they have paid £xxx into her account. The money has indeed arrived there.
They are giving her three options to return the incorrect payment. (1) Cheque to xyz (2) bank electronic transfer to xys (3) Over the counter payment at a bank.
As I see it there are the following possible responses:
(1) Roll over, send back a cheque for the full amount and do nothing
(2) Send them a cheque but deduct £15.00 to cover 'expenses' incurred dealing with the matter
(3) Ignore the letter, spend the money frivolously (it's a couple of hundred rather than a couple of thousand) and see what happens
(4) Write back to the Managing Director rather than the other employee mentioned in the letter to whom all enquiries should be directed and ask questions about how the mistake happened in the first place, why did the Data Protection officer not ensure her details were removed from the files as soon as she had left and her final payment made etc.
(5) Suggest that you have a media person in your pocket who would just lurv to make a story out of it unless they can come to a mutually convenient settlement - i.e. write it off...
I await with interest the verdict (or other suggestions of a way forward) of the esteemed Board.....
My daughter-in-law worked for a company for about six months around 2 years ago. She has since married my son (and changed her name) and moved addresses. But her bank sort code and account number remain the same.
She has today received a letter (sent to her previous address in her maiden name) from the Managing Director of the company that employed her for 6 months about 2 years ago saying they are sorry but due to a computer error, they have paid £xxx into her account. The money has indeed arrived there.
They are giving her three options to return the incorrect payment. (1) Cheque to xyz (2) bank electronic transfer to xys (3) Over the counter payment at a bank.
As I see it there are the following possible responses:
(1) Roll over, send back a cheque for the full amount and do nothing
(2) Send them a cheque but deduct £15.00 to cover 'expenses' incurred dealing with the matter
(3) Ignore the letter, spend the money frivolously (it's a couple of hundred rather than a couple of thousand) and see what happens
(4) Write back to the Managing Director rather than the other employee mentioned in the letter to whom all enquiries should be directed and ask questions about how the mistake happened in the first place, why did the Data Protection officer not ensure her details were removed from the files as soon as she had left and her final payment made etc.
(5) Suggest that you have a media person in your pocket who would just lurv to make a story out of it unless they can come to a mutually convenient settlement - i.e. write it off...
I await with interest the verdict (or other suggestions of a way forward) of the esteemed Board.....
Comment