OK. I have just tried to phone Cater Allen and I get this message saying "all our staff are helping other customers and you are being held in a queue".
That has never, ever, ever, ever happened before.
What's going on over there? Have they trimmed back on the call centre staff now that the internet banking is up an running?
That has never, ever, ever, ever happened before.
What's going on over there? Have they trimmed back on the call centre staff now that the internet banking is up an running?
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