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View Full Version : A rarity - a good level of service



Moose423956
5th November 2007, 10:40
Got a problem with the car on the way to work this morning. Called the AA at 9:35 from the office. Was told they'd try to be with me by 10:50. Got a call at 9:50 to say AA man was sitting outside the office.

I think that's worthy of a mention, given the low level of expectations we have these days.

KathyWoolfe
5th November 2007, 10:43
Got a problem with the car on the way to work this morning. Called the AA at 9:35 from the office. Was told they'd try to be with me by 10:50. Got a call at 9:50 to say AA man was sitting outside the office.

I think that's worthy of a mention, given the low level of expectations we have these days.

I agree. But considering the amout that is paid for breakdown assisstance I would expect this level of service as a norm rather than an exception.:smile

I do object to their "You've got a friend" advert/slogan though :mad:

OrangeHopper
5th November 2007, 10:43
I've been very impressed by the service and competence of the AA mechanics in the recent past.

Bagpuss
5th November 2007, 10:45
The AA is a marvelous service for £40 a year (with free homestart if you know the trick)

KathyWoolfe
5th November 2007, 10:46
The AA is a marvelous service for £40 a year (with free homestart if you know the trick)


So, what's the trick :confused:

Bagpuss
5th November 2007, 10:52
So, what's the trick :confused:

Register at an address > 1 mile from your home, e.g. Parents house, someone in the AA call centre tipped me off on this one:smokin

Fishface
5th November 2007, 10:53
My last encounter with the AA was worse than rubbish.

It took 4 hours to arrive and the 'mechanic' was a complete dork - he started hitting the engine block with a hammer!!

I said 'WTF are you doing?' he says 'trying to shift a blockage' - I said 'its a Mercedes not a old diesel boat engine' and to stop before he 'tulipped' it.

Got a tow to a MB dealer that fixed the eletrical problem in 30 seconds.

My point is do not let an AA dork near a decent car.

Bagpuss
5th November 2007, 10:54
a decent car isn't going to break down

poser
5th November 2007, 10:55
RAC have always been pants.

3 hours
1.5 hours
4 hours

but then they also gave me free membership for 2 years after kicked up a huge stink!

Moose423956
5th November 2007, 11:05
I get my membership as part of my bank account benefits. My Platinum bank account.

NotAllThere
5th November 2007, 11:27
Register at an address > 1 mile from your home, e.g. Parents house, someone in the AA call centre tipped me off on this one:smokin

Complete tulip though when you break down at your parents' house.

VectraMan
5th November 2007, 11:38
I agree, the last few times I've needed them the AA have been excellent. They were also able to read the fault codes off my car after the Honda dealer had said they couldn't do it as mine wasn't compatible with their system.

DimPrawn
5th November 2007, 11:39
I get my membership as part of my bank account benefits. My Platinum bank account.

Which you probably pay £300 a year for. :rollin:

Moose423956
5th November 2007, 12:30
Which you probably pay £300 a year for. :rollin:

£15 per month. Includes AA relay/homestart, worldwide travel insurance for me and family, mobile phone insurance. They say the benefits are worth £607 per year.

gingerjedi
5th November 2007, 12:35
I agree, the last few times I've needed them the AA have been excellent. They were also able to read the fault codes off my car after the Honda dealer had said they couldn't do it as mine wasn't compatible with their system.

Your Honda broke down?:eek Never heard of that before.

Churchill
5th November 2007, 12:36
Your Honda broke down?:eek Never heard of that before.

Perhaps it's not a V-TEC.

VectraMan
5th November 2007, 12:38
Your Honda broke down?:eek Never heard of that before.

Don't believe the myths. S2000s aren't that reliable.

My Nissan never goes wrong.

AtW
5th November 2007, 12:44
I get my membership as part of my bank account benefits. My Platinum bank account.

LTSB, eh? :wink

gingerjedi
5th November 2007, 12:49
Don't believe the myths. S2000s aren't that reliable.

My Nissan never goes wrong.

It is quite a specialist highly strung engine... should have bought a Jazz.:wink

DaveB
5th November 2007, 12:59
£15 per month. Includes AA relay/homestart, worldwide travel insurance for me and family, mobile phone insurance. They say the benefits are worth £607 per year.

If you use them. £180 per year, do you get more than that back out of them?

AtW
5th November 2007, 13:17
If you use them. £180 per year, do you get more than that back out of them?

You don't have to pay if you keep over £4k balance on your current account.

DimPrawn
5th November 2007, 13:18
You don't have to pay if you keep over £4k balance on your current account.

And lose £200 in interest in doing so.

Moose423956
5th November 2007, 13:51
How did this go from being a discussion about good service to an interrogation on my banking arrangements?