A rarity - a good level of service

[Moose423956]

Got a problem with the car on the way to work this morning. Called the AA at 9:35 from the office. Was told they'd try to be with me by 10:50. Got a call at 9:50 to say AA man was sitting outside the office.

I think that's worthy of a mention, given the low level of expectations we have these days.

[KathyWoolfe]

Got a problem with the car on the way to work this morning. Called the AA at 9:35 from the office. Was told they'd try to be with me by 10:50. Got a call at 9:50 to say AA man was sitting outside the office.

I think that's worthy of a mention, given the low level of expectations we have these days.

I agree. But considering the amout that is paid for breakdown assisstance I would expect this level of service as a norm rather than an exception.

I do object to their "You've got a friend" advert/slogan though

[OrangeHopper]

I've been very impressed by the service and competence of the AA mechanics in the recent past.

[Bagpuss]

The AA is a marvelous service for £40 a year (with free homestart if you know the trick)

[KathyWoolfe]

The AA is a marvelous service for £40 a year (with free homestart if you know the trick)

So, what's the trick

[Bagpuss]

So, what's the trick

Register at an address > 1 mile from your home, e.g. Parents house, someone in the AA call centre tipped me off on this one

[Fishface]

My last encounter with the AA was worse than rubbish.

It took 4 hours to arrive and the 'mechanic' was a complete dork - he started hitting the engine block with a hammer!!

I said 'WTF are you doing?' he says 'trying to shift a blockage' - I said 'its a Mercedes not a old diesel boat engine' and to stop before he 'tulipped' it.

Got a tow to a MB dealer that fixed the eletrical problem in 30 seconds.

My point is do not let an AA dork near a decent car.

[Bagpuss]

a decent car isn't going to break down

[poser]

RAC have always been pants.

3 hours
1.5 hours
4 hours

but then they also gave me free membership for 2 years after kicked up a huge stink!

[Moose423956]

I get my membership as part of my bank account benefits. My Platinum bank account.