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lilelvis2000
1st December 2007, 16:48
Has anyone tried using the DLVA road tax site. Been trying to figure out how to enter the Document reference number to its liking. It doesn't like it anyway I try. I reckon this is another EDS job and really...there is nothing behind it but some PHP that tells you "cannot find your details. Go to the Post Office"

The site also looks likes some 10 year old designed it...which could go for the Direct.gov site. What a shambles. All that Millenium money down the drain.

ctdctd
1st December 2007, 17:13
Has anyone tried using the DLVA road tax site. Been trying to figure out how to enter the Document reference number to its liking.

Yes, used it today. Needed Registration number and Registration certificate (Log book) Document Reference number - 11 numbers, no spaces. Took it fine. Did you buy yours off a bloke in a pub and is the ink still wet:)

Cliphead
1st December 2007, 17:50
I used it to get road tax & change of address on my license, worked absolutley fine. Both disc and new license arrived within a few days although it stated 3-4 weeks on the site. I now have some sort of ID card with a PIN number to log on and make use of other gov services.

Surprised how well it all worked.

Clippy
1st December 2007, 17:59
Yes - a few weeks ago and the year before.

Worked seamlessly both times.

Believe it will only work if you have an MOT certificate issued by an MOT station that has been computerised. The majority have but there are still a few using the old system. Perhaps this is why you are struggling as, if so, you have to queue with the biddies at the post office to get your road tax.

xoggoth
1st December 2007, 18:09
Used it last week with no probs. Actually, much as I hate to say it, most gov sites work ok these days apart from minor irritations. It isn't good enough, I HATE not having bad things to say about the government. Just typical of the bastards to spoil my pleasure.

miffy
1st December 2007, 18:12
I've tried to use it two years on the trott and ended up going to the post office each time.

My tax runs out on the same day as my insurance and each time I apply for a disc, it says "can't find your insurance". :ohwell

Either it's them or norwich union thats the problem.

lilelvis2000
1st December 2007, 18:30
Well, went to try it again and the site is now down. I had entered in the document ref. without blanks and with and still would not take it. It is an older style V5/C (the car is 10 y/o) so maybe there is an issue there.

I would go to post office, but the insurance certificate hasn't arrived yet..as it only renews on 29th.

Cliphead
1st December 2007, 18:32
Well, went to try it again and the site is now down.

You broke it :eek

lilelvis2000
1st December 2007, 18:36
:happy:laugh

r0bly0ns
1st December 2007, 20:10
If you are trying to renew for then end of the December it won't let you yet.

You have to wait until about the 15th before it will recognise your details.

lilelvis2000
1st December 2007, 20:39
I'm renewing for November. I only went online because our insurance certificate hasn't arrived yet...but I phoned them today and they said the insurance was valid and the certificate was on it way. Otherwise, there is a post office directly across from my office - and also a PO on the way to my office which I always go to.

Clippy
1st December 2007, 21:31
You are using the reference no. that is printed on your road tax renewal letter. Right?

BTW, the V5C is the new style registration certificate (logbook) - the old style was called a V5. (http://www.personallyyours.co.uk/transfers/V5C_logbook.htm)

lilelvis2000
1st December 2007, 21:39
The renewal letter was lost when my accountant's home was robbed a couple of weeks ago. It was in the bag of my laptop which I was loaning to him..naturally the theives took it.

I am - quite rightly as you mention - using the V5 logbook number. Don't tell me that's outta date and can't be used anymore...I'll really be stuck.

Sockpuppet
1st December 2007, 21:48
The ref number is on the renewal notice. Afaik that is not the same as the V5 number.

Clippy
1st December 2007, 22:08
Well at least we now know why you are un-able to renew your road tax online.


To renew online, you need the following info: (http://www.direct.gov.uk/en/Motoring/Motoringtransactions/BeforeyouapplyD/DG_10034732)

the 16 digit reference number printed in the yellow box on the front of your V11 reminder (Vehicle Licence Application/Statutory Off Road Notification)

OR

the 11 digit reference number shown on the front of your Registration Certificate (V5C) and your vehicle registration number

and yes, your V5 is now redundant as it should have been replaced by the V5C (http://www.dvla.gov.uk/pressoffice/pressreleases/archive2005/20050612_10.aspx)

Does this mean you have had no road tax on this vehicle for the last few years?

lilelvis2000
2nd December 2007, 10:35
Well at least we now know why you are un-able to renew your road tax online.


To renew online, you need the following info: (http://www.direct.gov.uk/en/Motoring/Motoringtransactions/BeforeyouapplyD/DG_10034732)

the 16 digit reference number printed in the yellow box on the front of your V11 reminder (Vehicle Licence Application/Statutory Off Road Notification)

OR

the 11 digit reference number shown on the front of your Registration Certificate (V5C) and your vehicle registration number

and yes, your V5 is now redundant as it should have been replaced by the V5C (http://www.dvla.gov.uk/pressoffice/pressreleases/archive2005/20050612_10.aspx)

Does this mean you have had no road tax on this vehicle for the last few years?

Got road tax last year just fine..but I had the reminder then. No probs with using the V5 last year on the other car either. If it was made redundant I certainly haven't received a replacement. Perhaps it was sent out on a disk?

BoredBloke
3rd December 2007, 09:03
I tried using it about a year ago and on the renewal notice instead of the ref number I had an advert advertising the electronic renewal thing. So I couldn't use it because of the advert telling me to use it. Joined up thinking at its best.

Dow Jones
3rd December 2007, 14:24
Most (and I am talking about young, able-bodied) people can't be bothered to go to their local pub (see one of my earlier threads: w/e), let alone their P/O, yet they are the first ones to complain about if it closes down. This Gov't follow a previous plan used to close down little-used train stations in the past (the plan was to put together a timetable with services outside demand times, then turn round and say: 'nobody uses the station, it needs to be shut down-no longer profitable'.) Same with the P/O, first they took away the benefits (which are now paid straight to bank accounts - all available on 2 discs), then the TV licence (run by Capita), next the Road Tax. ITers - of all people - should be more careful with their ID details. Don't start complaining if your details are passed on to Nigerian scammers by their counterparts working in DVLA (of which there is a larger no of permanent/contractors).

lilelvis2000
3rd December 2007, 15:09
How very cynical. As a resource the PO is great. I compare it to Canada and its simply outstanding. The simple fact that post can be delivered the next day is brilliant! In Canada it can be as much as one week! As well I use it to pay my bills, road tax, passports, currency. I think brits should be proud of it.

Yes my village PO was closed nearly three years ago and I do miss it. I went regularily there. As you say the govt. has forced everyone to get a bank account. The PO did try a PO account but I think the uptake was minimal.

Anyway, I've been driving the car without road tax this morning. Luckily the car sits off the road at home and at the station. cross fingers.

VectraMan
3rd December 2007, 15:14
Last time I went to a small local PO to buy car tax (in a suburb of Bristol), I was told "we don't do car tax, you'll have to go to the PO in the city centre".

Dark Black
3rd December 2007, 15:41
I only use the online facility to declare SORN - if I need a tax disc then I go to our local PO in the village. I've heard of people who have bought their discs online and they've got lost in the post or wherever, then you end up being stuck without a tax disc...

SueEllen
3rd December 2007, 16:02
Last time I went to a small local PO to buy car tax (in a suburb of Bristol), I was told "we don't do car tax, you'll have to go to the PO in the city centre".

Unfortunately loads of little post offices don't sell car tax anymore. In fact if you go to into many sub post offices there is normally a sign listing all the stuff they don't do.

It's all part of the government plan to close down as many post offices as possible. :mad:

lilelvis2000
3rd December 2007, 16:28
I'm not sure I understand the relationship between the sub post office and the central PO. My understanding is these sub post offices are franchises and are independant business people. They are not subsidised in anyway?

Government in its current form is crap ain't it? I watched something last night on motorways. Apparently the public inquiries they have are just show. The decision has already been made. Pretty well sums up the democracy we have.

Anyone for musharraf instead?

SueEllen
3rd December 2007, 16:42
I'm not sure I understand the relationship between the sub post office and the central PO. My understanding is these sub post offices are franchises and are independant business people. They are not subsidised in anyway?


Sub post offices are subsidised.

The Post Office has 14,300 branches but only run 550 themselves.

http://www.nfsp.org.uk/About_Sub_Post_Offices.asp

"Generally, subpostmasters receive a fixed payment from Post Office Ltd, this is topped up by a variable payment based on the number of transactions they carry out."

Clippy
3rd December 2007, 16:44
I'm not sure I understand the relationship between the sub post office and the central PO. My understanding is these sub post offices are franchises and are independant business people. They are not subsidised in anyway?

Sub PO's are not franchises but run along the same principles as the main PO's.

All Sub-postmasters are given a salary based on the products and svcs they offer.

Years ago, selling road tax used to be a nice little earner for a Sub PO but now, this restricted to only a few PO's in any geographical area.

lilelvis2000
6th December 2007, 10:19
Managed to get this yesterday. wheee. The post office accepted my V5 and the rest. I am now legal.

Could someone tell me why obtaining road tax - the american equivalent of registration renewal - costs four times more than in america? All that it appears to fund is road markings which you can't see in rain and the random creation of mini-roundabouts.

SueEllen
6th December 2007, 12:18
Managed to get this yesterday. wheee. The post office accepted my V5 and the rest. I am now legal.

Could someone tell me why obtaining road tax - the american equivalent of registration renewal - costs four times more than in america? All that it appears to fund is road markings which you can't see in rain and the random creation of mini-roundabouts.

Petrol costs a load more than in America. Remember this is rip off Britain.