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Originally posted by the guy with the bowtieView Post
You don't want the gory details, trust me
Of course we want the details man. Without knowing what went wrong, how can we pick holes in what you did in order to make ourselves feel better.
If you hang around for a few mins AtW will be along to point out your mistakes without understanding what happened and threaded will explain with a patronising side comment how he would have done it better.
The gory details are ... gory. The experience is more stressful than anything else. Essentially throughout the whole process there have been lots of commitments to deliver, install, amend etc. and at almost every occasion the promised event has either been (i) early (ii) late (iii) partially completed or (iv) not done. All along there has been a complete lack of communication from them.
The kitchen is still not finished (now five weeks after the start) but it will be useable over the Christmas period only as a result of me standing in the store (and distracting customers) over a two hour period whilst they sorted the worst of it out.
My advice : use those little local guys. They may cost £1,500 more but it is worth it for the better service they offer
Repeat after me : " I will not go to MFI... I will not go to MFI .... "
I've bought MFI kitchens in the past and fitted them myself. The only part I can't do is joining two worktops together, and I end up using those ugly 'dirt strips' instead. There could be a market for someone to do that since the furniture stores don't seem to offer that service or parts prebult to fit at 45 degress, strangely enough, or perhaps there is and I didn't look hard enough. If not for that fitting would be a doddle, and I don't know why you guys go through the hassle of getting someone in when it's so easy to assemble the stuff yourselves.
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