We are very sorry to keep you waiting...

[gingerjedi]

...your call is important to us.

Really? Not so important that you bother to employ enough feckin staff to actually deal with my feckin problem...aaaaaaaaaaaaaahhhg.

[DimPrawn]

Globalization.

Customer support goes to India, big co makes a record profit, the shareholders become rich, and you spend all afternoon on a telephone and yet pay the same price as before.

Good innit?

[KathyWoolfe]

My Fiancee worked in a call centre which took care of calls for a couple of banks.
One of the banks offered customers a dedicated call line for their accounts - for which they charged extra (of course). In point of fact they were always put through on the regular call lines.

[RandyW]

My Fiancee worked in a call centre which took care of calls for a couple of banks.
One of the banks offered customers a dedicated call line for their accounts - for which they charged extra (of course). In point of fact they were always put through on the regular call lines.

Fiancee or not, I still think I love you.

[KathyWoolfe]

Fiancee or not, I still think I love you.

When's your next psychiatrist appointment?

.....I think you should tell them about this