Itil

[noob]

Hi all,

Am just starting out as a contractor having left a permie role, and as my background is in Service Management and on the technical side I am looking for roles in Service Delivery Management and/or Technical Management. From looking at the advertised jobs out there, it looks like adding ITIL (at least Foundation) to my CV would at least prevent doors being shut to me where ITIL is specified as a requirement.

For those of you who have ITIL Foundation, is this something easily passed by reading the books or some online CBT?

I've found a number of sites, all at wildly varying prices all trying to sell the training and would rather not shell out £400 for CBT if I can do it from the books.

Itiltraining (http://www.itiltraining.com/itil-v2-...ain=individual) are offering the CBT at £469, and Itgovernance (http://www.itgovernance.co.uk/products/1357) do a starter kit with all the books for £80 which looks ok. Has anyone got any recommendations or other suggestions please?

Also, is doing Prince2 Foundation likely to be a worthwhile idea?

Cheers,
Noob.

[daviejones]

It is difficult to fail the Foundation IMO...

[Troll]

Why do noobs keep posting sensible questions on this forum?

[daviejones]

Why do noobs keep posting sensible questions on this forum?

Perhaps we need a sticky to warn them of the consequences of sensible questions...

[Peter Loew]

Hi all,

Am just starting out as a contractor having left a permie role, and as my background is in Service Management and on the technical side I am looking for roles in Service Delivery Management and/or Technical Management. From looking at the advertised jobs out there, it looks like adding ITIL (at least Foundation) to my CV would at least prevent doors being shut to me where ITIL is specified as a requirement.

For those of you who have ITIL Foundation, is this something easily passed by reading the books or some online CBT?

I've found a number of sites, all at wildly varying prices all trying to sell the training and would rather not shell out £400 for CBT if I can do it from the books.

Itiltraining (http://www.itiltraining.com/itil-v2-...ain=individual) are offering the CBT at £469, and Itgovernance (http://www.itgovernance.co.uk/products/1357) do a starter kit with all the books for £80 which looks ok. Has anyone got any recommendations or other suggestions please?

Also, is doing Prince2 Foundation likely to be a worthwhile idea?

Cheers,
Noob.

If Service management is your background, then ITIL is really a prerequisite.

Prince 2 is always a good idea for management positions, the foundation is east to pass and will give you a good overall understanding of the framework. I recommend Maven Training.

P

[MrRobin]

ITIL foundation is pretty basic common sense stuff. You should be able to get through with just a little bit of reading and going through a few practice exam papers.

Was multiple choice when I did it... not sure if it still is now...

[SallyAnne]

Hi noob



That's all - just always wanted to say that to a first time poster

[Xenophon]

Hi noob



That's all - just always wanted to say that to a first time poster

[Bod]

Hi noob

Hi SA, Show us yer noobs !

[KathyWoolfe]

Hi noob



That's all - just always wanted to say that to a first time poster

What she said......