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Customer service

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    Customer service

    Been jaded lately with lack of customer support from just about any company I've been dealing with.

    Bought a Marshall guitar amp yesterday, registered online when I got home. Received a letter today confirming extended (free), three year warranty personally signed by Jim Marshall.

    That's how to keep customers happy.
    Me, me, me...

    #2
    Originally posted by Cliphead View Post
    Been jaded lately with lack of customer support from just about any company I've been dealing with.

    Bought a Marshall guitar amp yesterday, registered online when I got home. Received a letter today confirming extended (free), three year warranty personally signed by Jim Marshall.

    That's how to keep customers happy.
    I didn't get that with my JCM800!
    Some people are like slinkys, totally pointless but the thought of pushing them down a flight of stairs never fails to put a smile on your face.

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      #3
      Originally posted by shelby68 View Post
      I didn't get that with my JCM800!
      You didn't? Did you register on the website?

      Cool amp by the way
      Me, me, me...

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        #4
        Originally posted by Cliphead View Post
        You didn't? Did you register on the website?

        Cool amp by the way
        I bought my JCM800 in 1996, bit before the marshal web site
        Some people are like slinkys, totally pointless but the thought of pushing them down a flight of stairs never fails to put a smile on your face.

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          #5
          I have an H|H

          had to pay a highly skilled independent expert to come and install it for me.

          When he got here he spent 10% of the time outside smoking fags then decided to go to the bank on his very expensive time.

          I brought it up with him and he said (in the voice of Cartman from South Park) - "If you got a problem with what I do in the time you pay me for then you better get yo' b|tch a$$ back in that kitchen and make me some pie!"

          Very professional - I'll definitely use him again and use the same approach for my business!
          Last edited by Jog On; 16 May 2008, 00:32.
          "Is someone you don't like allowed to say something you don't like? If that is the case then we have free speech."- Elon Musk

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