Slow Internet Response Frustration

[sooty99]

Hi Everyone

Does anyone have advice, or diagnostic tool recommendations, that might help me overcome a frustrating problem on internet response on home pc?

All physical connections appear ok, Speedtest.net says download speed is 2883kb/s (good for where I live), ISP has tweeked settings, have cleaned up pc with various utilities, yet-

when using internet can readily find sites ok but download of screens very slow, sometimes only getting a partial screen, and system waits.

Thanks in advance for any responses.

[~Craig~]

Hi Everyone

Does anyone have advice, or diagnostic tool recommendations, that might help me overcome a frustrating problem on internet response on home pc?

All physical connections appear ok, Speedtest.net says download speed is 2883kb/s (good for where I live), ISP has tweeked settings, have cleaned up pc with various utilities, yet-

when using internet can readily find sites ok but download of screens very slow, sometimes only getting a partial screen, and system waits.

Thanks in advance for any responses.

Virgin Media?

[NickFitz]

Virgin Media?

Funnily enough, when it was ntl I had an ultra-reliable service. Since it became Virgin Media, I sometimes find the connection just switching into corpse mode (one step below zombie mode) for no apparent reason

It happened to me this afternoon - I turned the cable modem off and on again and it settled down after that. But this kind of thing happens fairly regularly (as in every day or two) - normally it manages to sort itself out after a few minutes, so maybe I was just particularly impatient today.

FWIW it was an actual lost connection - the modem's "got a connection" light had gone off, the downstream light was off, and the upstream light just did the occasional flickering it does when it's trying to get an IP address.

It was like watching a miniature version of the front panel on the old PDP-8/e back in the Seventies, trying to work out if it had crashed or was stuck in a loop

[BrilloPad]

Funnily enough, when it was ntl I had an ultra-reliable service. Since it became Virgin Media, I sometimes find the connection just switching into corpse mode (one step below zombie mode) for no apparent reason

It happened to me this afternoon - I turned the cable modem off and on again and it settled down after that. But this kind of thing happens fairly regularly (as in every day or two) - normally it manages to sort itself out after a few minutes, so maybe I was just particularly impatient today.

FWIW it was an actual lost connection - the modem's "got a connection" light had gone off, the downstream light was off, and the upstream light just did the occasional flickering it does when it's trying to get an IP address.

It was like watching a miniature version of the front panel on the old PDP-8/e back in the Seventies, trying to work out if it had crashed or was stuck in a loop

I hate to say it but virgin media have become better in last year. Only 2 outages - both caused by local vandalism(can they make those green boxes at the end of each road secure). I have had to power off twice.

[snaw]

Anyone been gaming with Virgin Media - bout to move house and suddenly they're an option, but I've seen mixed reviews on them ...

[Moscow Mule]

Anyone been gaming with Virgin Media - bout to move house and suddenly they're an option, but I've seen mixed reviews on them ...

Yes, but it depends on how many folk have the service in your road as to the quality of your service.

Mine was quite good, no lag playing Xbox Live.

[Ardesco]

Hi Everyone

Does anyone have advice, or diagnostic tool recommendations, that might help me overcome a frustrating problem on internet response on home pc?

All physical connections appear ok, Speedtest.net says download speed is 2883kb/s (good for where I live), ISP has tweeked settings, have cleaned up pc with various utilities, yet-

when using internet can readily find sites ok but download of screens very slow, sometimes only getting a partial screen, and system waits.

Thanks in advance for any responses.

Caught by traffic shaping? I hear they shape once you have downloaded 350Mb (hardly a huge limit).

Could try here: http://homepage.ntlworld.com/testyourspeed/

I believe there is an option on the modem you can turn on and off that may have an effect but I can't remember what it is off the top of my head, will try and remember to find out later.

[maverick]

Running Vista?