Another abbey cock up?

[BolshieBastard]

Just tried to make a payment via my abbey personal on line bank account but when I entered my security details to log on, another abbey screen displayed asking for the card details, expiry date, security number and atm pin!

Stuff that, Im not entering my pin for anyone. So, I cant now access my private money after being frigged about over the company account.

Anyone know if they've changed security for personal on line banking too?

BTW, didnt access the web page via a mail, used my Favs url as I always do.

[PM-Junkie]

Just tried to make a payment via my abbey personal on line bank account but when I entered my security details to log on, another abbey screen displayed asking for the card details, expiry date, security number and atm pin!

Stuff that, Im not entering my pin for anyone. So, I cant now access my private money after being frigged about over the company account.

Anyone know if they've changed security for personal on line banking too?

BTW, didnt access the web page via a mail, used my Favs url as I always do.

If there's a phone number, I would give them a call and have an adult conversation with them. That is outrageous.

[Paddy]

Just tried to make a payment via my abbey personal on line bank account but when I entered my security details to log on, another abbey screen displayed asking for the card details, expiry date, security number and atm pin!

Stuff that, Im not entering my pin for anyone. So, I cant now access my private money after being frigged about over the company account.

Anyone know if they've changed security for personal on line banking too?

BTW, didnt access the web page via a mail, used my Favs url as I always do.

It seems it's not the real Abbey site.

[BolshieBastard]

If there's a phone number, I would give them a call and have an adult conversation with them. That is outrageous.

I tried to at just before 9 when their lines close. After being told I was in a queue for 30 mins I'd had enough and will try again tomorrow.

[BolshieBastard]

It seems it's not the real Abbey site.

What do you mean?

[Durbs]

What do you mean?

Doesnt sound right to me either, a bank would never ask for your ATM pin!

[Pickle2]

Sounds like some nasty has replaced the abbey url in your favs with some dodgy russion maffia version.

[Durbs]

George Agdgdwngo is now shifting all your monies. Does the https cert check out?

[BolshieBastard]

As far as I can tell, yes it does.

[TykeMerc]

Just tried to make a payment via my abbey personal on line bank account but when I entered my security details to log on, another abbey screen displayed asking for the card details, expiry date, security number and atm pin!

Stuff that, Im not entering my pin for anyone. So, I cant now access my private money after being frigged about over the company account.

Anyone know if they've changed security for personal on line banking too?

BTW, didnt access the web page via a mail, used my Favs url as I always do.

Ok call Abbey, speak to their security department, if you've entered your details and been asked for all those other details you've either compromised your account details on a phishing site or Abbey have set up an unbelievably stupid site security. I'm more inclined to believe that you've been compromised and you need to get your details changed PDQ despite Abbey having a recent history of astounding stupidity.

I'd also do a deep scan of your machine for Trojans, Spyware, Hijackers, Virii, Rootkits and take a long look at your Hosts file as the details you were asked to enter are classic phishing info and you already gave them your logon ID, password and security questions answer.
Favorite urls are easy to hijack, look to your PC security, either way you NEED to speak to Abbey's security department urgently.