Urgent contract requirement. Must have a clue what you are doing.

[DimPrawn]

http://news.bbc.co.uk/1/hi/business/7844442.stm

HM Revenue & Customs (HMRC) is still trying to fix a problem with its online tax filing system, three days after first becoming aware of it.

On Monday, HMRC admitted the system for self-assessed taxpayers was still inviting users to pay their tax via a change to next year's tax code.

The option should have been switched off on 30 December but HMRC found its computer would not make the change.

HMRC still does now know what the problem is, or how to fix it.

"Hopefully something will be decided today," said a spokeswoman.

"We are still trying to find out what has happened," she added.


Where do they find these people?

[Purple Dalek]

Why don't they get some of them nice chappies back in to do the needful with plenty quickness.

[eliquant]

I've been affected by this problem in a different way, I submitted my 2008 tax return manually well before the deadline and I left the box 'blank' where it stated "DO NOT Tick this box if you want your 2007-08 tax liablities to be collected via your 2009/10 tax code'.

Of course the inland revenue decided to totally ignore this and paper billied me for the tax liabilities with a mandate to pay before 31 Jan 2009.

I called their offices to try and correct this and was confronted by stupidity and a complete lack of help and co-operation.

[BrilloPad]

I will fix it for free! But while I have access I might just set my tax owing to zero.....

[Zippy]

And there's me thinking it was easy to make a field non-editable and give it a default. I'm obviously not charging enough.

[Purple Dalek]

And there's me thinking it was easy to make a field non-editable and give it a default. I'm obviously not charging enough.

Where's your requirement specification, your analysis, your test plan, your risk assessment? Have you considered the deployment, and how much will it cost for maintenance? You can't just go editing things on a production system willy nilly you know, there are procedures to follow.

[Mich the Tester]

It's not exactly difficult to test this kind of thing.

[Purple Dalek]

It's not exactly difficult to test this kind of thing.

I believe the ability of a customer (aka tax payer) to use the system was de-scoped right back at the requirements gathering stage. Testing was therefore unnecessary.

[ace00]

but HMRC found its computer would not make the change.

* I'm afraid I can't allow you to do that Dave..... *

[pmeswani]

http://news.bbc.co.uk/1/hi/business/7844442.stm

HM Revenue & Customs (HMRC) is still trying to fix a problem with its online tax filing system, three days after first becoming aware of it.

On Monday, HMRC admitted the system for self-assessed taxpayers was still inviting users to pay their tax via a change to next year's tax code.

The option should have been switched off on 30 December but HMRC found its computer would not make the change.

HMRC still does now know what the problem is, or how to fix it.

"Hopefully something will be decided today," said a spokeswoman.

"We are still trying to find out what has happened," she added.


Where do they find these people?

2 trails of thought.

Little Britain (Computer says no)
Their testing process obviously worked well then.