Took the Focus back yet again. They have had the car for two days.
Problems I reported (since the power steering pump was replaced)
1. Uneven front passenger tyre wear
2. Vague feeling on motorway speeds
3. Vibrating steering wheel (not road feel, but, actually vibrating)
4. Dry creaky noise over speed bumps.
5. Occasional knocking noise when changing down gears (sounding like loose tie ends).
I think all they did was drive the car to a mechanics home and back both days, and, have not inspected on the ramp.
Car handled perfectly before the PAS issue.
Garage called back saying nothing found and to collect car, have booked the loan car out to somebody else.
I have called Ford customer care line, spelled out the faults (got them to repeat back to me). I have told the customer do not give a monkeys line that I am refusing the car back due to clear faults not being answered.
Anyone had to take a courtesy car hostage before, and, how did you get on?
Not called the firm I bought the car from yet, as, I am dependant on ford to give me answers.
Would rather stick to the underpowered fiesta loan car as drives in a straight line at least!!
Problems I reported (since the power steering pump was replaced)
1. Uneven front passenger tyre wear
2. Vague feeling on motorway speeds
3. Vibrating steering wheel (not road feel, but, actually vibrating)
4. Dry creaky noise over speed bumps.
5. Occasional knocking noise when changing down gears (sounding like loose tie ends).
I think all they did was drive the car to a mechanics home and back both days, and, have not inspected on the ramp.
Car handled perfectly before the PAS issue.
Garage called back saying nothing found and to collect car, have booked the loan car out to somebody else.
I have called Ford customer care line, spelled out the faults (got them to repeat back to me). I have told the customer do not give a monkeys line that I am refusing the car back due to clear faults not being answered.
Anyone had to take a courtesy car hostage before, and, how did you get on?
Not called the firm I bought the car from yet, as, I am dependant on ford to give me answers.
Would rather stick to the underpowered fiesta loan car as drives in a straight line at least!!
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