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Never give your personal details to your bank

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    Never give your personal details to your bank

    http://news.bbc.co.uk/1/hi/scotland/...al/8083127.stm

    He urged people to never disclose or confirm any personal information over the telephone, particularly bank details.

    Anyone with an doubts or concerns should go into their local branch in person, he added.

    A Bank of Scotland spokesman said: "As you would expect, Bank of Scotland has a number of systems in place to detect fraudsters. We work hand in hand with the police on this.

    "We would firmly echo the advice of the police that customers should never disclose or confirm any personal banking details over the phone. "


    So when you call your bank, and they ask your to confirm your name, mothers maiden name, DOB, etc, you should tell them to feck orf?

    #2
    Originally posted by DimPrawn View Post
    http://news.bbc.co.uk/1/hi/scotland/...al/8083127.stm

    He urged people to never disclose or confirm any personal information over the telephone, particularly bank details.

    Anyone with an doubts or concerns should go into their local branch in person, he added.

    A Bank of Scotland spokesman said: "As you would expect, Bank of Scotland has a number of systems in place to detect fraudsters. We work hand in hand with the police on this.

    "We would firmly echo the advice of the police that customers should never disclose or confirm any personal banking details over the phone. "


    So when you call your bank, and they ask your to confirm your name, mothers maiden name, DOB, etc, you should tell them to flip orf?
    Wow, that's a sneaky wee trick. I don't know whether to be impressed by the cunning or disgusted by the antics. Fothermuckers, on balance. Smart forthermuckers, but fothermuckers nonetheless.

    I'm aware that a bank whose name rhymes with Pegg were ripped off a few years ago when the account number and sort code that someone used to set up their direct debits was the collection account for British Gas!

    Comment


      #3
      The article didn't make sense. It started by saying the scammers used sophisticated telephone call diverting techniques, and ended by saying it was the old 'pretend to be someone else' wheeze.

      Comment


        #4
        how come it is possible in the UK to transfer money out of an account if you just have the account number or IBAN?

        Is your userID to your online bank the account number and there is no password?

        In Denmark it is a legal requirement for companies to state their main bank account details on all invoices.
        "Condoms should come with a free pack of earplugs."

        Comment


          #5
          Originally posted by ThomasSoerensen View Post
          how come it is possible in the UK to transfer money out of an account if you just have the account number or IBAN?

          Is your userID to your online bank the account number and there is no password?

          In Denmark it is a legal requirement for companies to state their main bank account details on all invoices.
          I suspect it's a poorly researched article, also the thing about diverting calls to the bank doesn't make any sense, unless the fraudsters had access to the local exchange and the systems bassed within.

          Comment


            #6
            Originally posted by TimberWolf View Post
            The article didn't make sense. It started by saying the scammers used sophisticated telephone call diverting techniques, and ended by saying it was the old 'pretend to be someone else' wheeze.
            RTFA - it was both:
            Both women had been contacted by a man with an Asian sounding accent, who claimed to be from Bank of Scotland... it appeared the scammers had somehow managed to tamper with their victim's phone lines, allowing them to divert the call when the women rang back the genuine Bank of Scotland telephone number.

            Comment


              #7
              Originally posted by the_duderama View Post
              I suspect it's a poorly researched article, also the thing about diverting calls to the bank doesn't make any sense, unless the fraudsters had access to the local exchange and the systems bassed within.
              Or they had access to the line entering the call centre, which is probably in India. Another reason outsourcing these things abroad is a Bad Idea.

              Comment


                #8
                Originally posted by NickFitz View Post
                Or they had access to the line entering the call centre, which is probably in India. Another reason outsourcing these things abroad is a Bad Idea.
                That doesn't tally with:
                The scammers are thought to have tampered with their victims' phone lines
                It sounds more a case of 'pretending to be someone else', possibly, though not necessarily, in collusion with an insider at the call centre. The 'tampering with the victims phone line' is as you speculate more likely a case of intercepting or diverting calls at the receiving end.

                Comment

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