Did this get commented on yesterday. Presumably BT are going to retrain all their benchies in the resource pool as call centre operatives.
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Guy Fawkes - "The last man to enter Parliament with honourable intentions." -
lets hope this is the beginning of the onshoring. -
So these will be Tech Marinda ICT's ??
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'The company had applied renewed focus on cost-cutting. By next March, it hopes to have slashed 30,000 jobs or one sixth of its 162,000-strong workforce. The plans will slash overheads by £1bn this year'.
http://www.thisismoney.co.uk/markets...page_id=3&ct=5
Im sure that the 30,000 staff that are leaving also refer to themselves as overheads as well.
PZZComment
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<>Plenty cheapnessComment
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Hobson's choice, replacing sub-continent "whizzkids" with institutionalized deadbeat one-dimensional BT "engineers". On the upside, they will probably understand your query. On the downside, most of them will be a cross between Victor Meldrew and Mr Bean with no more notion of what constitutes good Customer Relations than the average Rottweiler.“The period of the disintegration of the European Union has begun. And the first vessel to have departed is Britain”Comment
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They'll probably bring the Indian staff over here.My all-time favourite Dilbert cartoon, this is: BTW, a Dumpster is a brand of skip, I think.Comment
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