Co-op customers attack IT flaws
Looking on the business banking section of their website there are some useful hints :
Looks like sterling work on someone's part. Knowing the co-op it was probably built by their useless permies.
Mr Palmer said he was told by staff at the Co-op's call centre that the system could only cope with a limited number of customers being online at any one time:
"They've said to me they'd been told by the IT department that once it hits 130 simultaneous users, it starts to fall over."
"They've said to me they'd been told by the IT department that once it hits 130 simultaneous users, it starts to fall over."
Looking on the business banking section of their website there are some useful hints :
* To make things easier, try avoiding busy times such as bank holidays and the end of the month.
* Making more than 10 transactions? Download and fax the bill payments form to us.
* If you receive an error message with "Corba" in it, your session will unfortunately have been timed out. Simply log out and try logging back in later.
* If you have not used the service within 30 days, you will have to create a new password.
* Making more than 10 transactions? Download and fax the bill payments form to us.
* If you receive an error message with "Corba" in it, your session will unfortunately have been timed out. Simply log out and try logging back in later.
* If you have not used the service within 30 days, you will have to create a new password.
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