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Outsourced Data Centers

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    Outsourced Data Centers

    Is it just me or does outsourcing a companies server hosting needs result in a world of pointless access request forms, SLA's and not much ever getting done as requested.
    Coffee's for closers

    #2
    Leave it!


    That's my bread and butter!

    Comment


      #3
      £12,000 to change an IP address.
      Cats are evil.

      Comment


        #4
        Originally posted by Spacecadet View Post
        Is it just me or does outsourcing a companies server hosting needs result in a world of pointless access request forms, SLA's and not much ever getting done as requested.

        pointless -> documentation (about the business), SLAs (to support the business) and .. not much getting done.
        ... you're not at the pointy end of your company are you. What are you trying to achieve, it's pretty std. stuff (worldwide even)?

        Comment


          #5
          Originally posted by craig_m67 View Post
          pointless -> documentation (about the business), SLAs (to support the business) and .. not much getting done.

          ... you're not at the pointy end of your company are you. What are you trying to achieve, it's pretty std. stuff (worldwide)?
          Very much at the pointy end, I own it!

          Documentation and SLA's are not worth the paper they're written on if they're never referred back to once they've been put in action.

          Trying to acheive? A lower pulse rate by means of ranting.
          1 day long face to face, several phone calls, 10's of emails, 2 change requests and the accompanying 200 page design doc that I've spent the past 2 months writing and I'm still waiting for basic access to some systems
          Last edited by Spacecadet; 30 November 2009, 11:41.
          Coffee's for closers

          Comment


            #6
            ... i'm not helping with your objective (pulse) then

            Ditch 'em.. #unts, plenty of other monkeys who can feed and water racks of tin. Especially if they're ignoring the basics (doco, SLAs, the customer and your potential CPDO).

            here, have a beer.. and apologies for the point end comment.. i hear middle earth rants from enterprise all day.
            Last edited by craig_m67; 30 November 2009, 12:10.

            Comment


              #7
              Originally posted by craig_m67 View Post
              ... i'm not helping with your objective (pulse) then

              Ditch 'em.. #unts, plenty of other monkeys who can feed and water racks of tin. Especially if they're ignoring the basics (doco, SLAs, the customer and your potential CPDO).

              here, have a beer.. and apologies for the point end comment.. i hear middle earth rants from enterprise all day.
              This is that new drug I've been hearing about. A cross between LSD and cocaine, but it's legal, because its new. Whats it like Craig ?




              (\__/)
              (>'.'<)
              ("")("") Born to Drink. Forced to Work

              Comment


                #8
                Originally posted by craig_m67 View Post
                i hear middle earth rants from enterprise all day.
                I know just what you mean. The hobbit operators can't read the screens in the machine room, you can't get a straight answer from the elves on the helpdesk and if it wasn't for the orcs beasting the users there'd be no bugger doing anything at all.
                My all-time favourite Dilbert cartoon, this is: BTW, a Dumpster is a brand of skip, I think.

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                  #9

                  .. a no risk deliverable, another bubble in the making.
                  Last edited by craig_m67; 30 November 2009, 12:53. Reason: drink

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                    #10
                    Originally posted by swamp View Post
                    £12,000 to change an IP address.
                    I'll change it for £10,000.

                    Comment

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