We recently upgraded my sons mobile. We took him down to the 3 shop so that he could feel the handsets and find one that is suitable. Given that he's blind his requirements are pretty specific. He obviously cannot have a touch screen phone and needs one which is compatible with his talks screen reading software. I told the guy this and he showed us a Nokia 6700. I asked about the operating system and he said it's the same as in his current N95. That was about 3 weeks ago. Last weekend we tried to load talks onto his new phone only to discover that this phone uses Symbian s40 and not s60 or s80 as required by his sw. I've not contacted 3 yet, but any suggestions how I should proceed with this. Obvioulsy they will not want to take this phone back but without talks it's useless to him.
- Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
- Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!
Mobile Phone Question
Collapse
X
-
Mobile Phone Question
Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.
I preferred version 1! -
Originally posted by TonyEnglish View PostObvioulsy they will not want to take this phone back but without talks it's useless to him.
Why not?
Turn up and make a fuss. Take your son with you. -
You were incorrectly advised by the sales assistant and purchased the phone based upon that false information. Therefore you want to exchange the phone to a more suitable product that meets your needs given that you bought it with the main requirement that it works with the talk software so that your son can use it.
Pretty straightforward I'd say, they messed up with their in shop advice, go back to the shop to the same assistant and demand an exchange.The proud owner of 125 Xeno Geek PointsComment
-
Originally posted by TonyEnglish View PostWe recently upgraded my sons mobile. We took him down to the 3 shop so that he could feel the handsets and find one that is suitable. Given that he's blind his requirements are pretty specific. He obviously cannot have a touch screen phone and needs one which is compatible with his talks screen reading software. I told the guy this and he showed us a Nokia 6700. I asked about the operating system and he said it's the same as in his current N95. That was about 3 weeks ago. Last weekend we tried to load talks onto his new phone only to discover that this phone uses Symbian s40 and not s60 or s80 as required by his sw. I've not contacted 3 yet, but any suggestions how I should proceed with this. Obvioulsy they will not want to take this phone back but without talks it's useless to him.
Peter White is a really good down to earth man. The more fuss about these types of problems the better things will get in the future."A people that elect corrupt politicians, imposters, thieves and traitors are not victims, but accomplices," George OrwellComment
-
Originally posted by zeitghostNot fit for purpose.
Simples.
If you hadn't asked the question, then that would be a different matter. However, since you made the vendor aware of the exact requirements, took their advice, and it is not fit for purpose, then you should be fine.Comment
-
Originally posted by TonyEnglish View PostWe recently upgraded my sons mobile. We took him down to the 3 shop so that he could feel the handsets and find one that is suitable. Given that he's blind his requirements are pretty specific. He obviously cannot have a touch screen phone and needs one which is compatible with his talks screen reading software. I told the guy this and he showed us a Nokia 6700. I asked about the operating system and he said it's the same as in his current N95. That was about 3 weeks ago. Last weekend we tried to load talks onto his new phone only to discover that this phone uses Symbian s40 and not s60 or s80 as required by his sw. I've not contacted 3 yet, but any suggestions how I should proceed with this. Obvioulsy they will not want to take this phone back but without talks it's useless to him.
HTH
Insanity: repeating the same actions, but expecting different results.
threadeds website, and here's my blog.Comment
-
Cheers - sent an email to their disability support email address - will see what they say. My feeling was as stated on here. I asked the question and took the answer on face value.Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.
I preferred version 1!Comment
-
Ermm...first stop for this sort of thing should nearly always be who you bought it from. You may have had the phone exchanged and be out of there by now. Any reason why you don't want to go back to the shop?Comment
-
Originally posted by Olly View PostErmm...first stop for this sort of thing should nearly always be who you bought it from. You may have had the phone exchanged and be out of there by now. Any reason why you don't want to go back to the shop?Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.
I preferred version 1!Comment
-
Comment
- Home
- News & Features
- First Timers
- IR35 / S660 / BN66
- Employee Benefit Trusts
- Agency Workers Regulations
- MSC Legislation
- Limited Companies
- Dividends
- Umbrella Company
- VAT / Flat Rate VAT
- Job News & Guides
- Money News & Guides
- Guide to Contracts
- Successful Contracting
- Contracting Overseas
- Contractor Calculators
- MVL
- Contractor Expenses
Advertisers
Contractor Services
CUK News
- Streamline Your Retirement with iSIPP: A Solution for Contractor Pensions Sep 1 09:13
- Making the most of pension lump sums: overview for contractors Sep 1 08:36
- Umbrella company tribunal cases are opening up; are your wages subject to unlawful deductions, too? Aug 31 08:38
- Contractors, relabelling 'labour' as 'services' to appear 'fully contracted out' won't dupe IR35 inspectors Aug 31 08:30
- How often does HMRC check tax returns? Aug 30 08:27
- Work-life balance as an IT contractor: 5 top tips from a tech recruiter Aug 30 08:20
- Autumn Statement 2023 tipped to prioritise mental health, in a boost for UK workplaces Aug 29 08:33
- Final reminder for contractors to respond to the umbrella consultation (closing today) Aug 29 08:09
- Top 5 most in demand cyber security contract roles Aug 25 08:38
- Changes to the right to request flexible working are incoming, but how will contractors be affected? Aug 24 08:25
Comment