Complaining about accountant to ICAEW

[hispeed]

Hi

we have been having a nightmare with our accountants who we have spent the last 5 months trying to leave. They have charged a premium for very poor service, I was wondering if anyone had ever made a complaint to ICAEW and if it is worth the hassle?

[Stag Cozier]

First off, are they regulated by ICAEW?

[hispeed]

First off, are they regulated by ICAEW?

yes they are. have already made complaint to senior partner just wondering wether best to write off as experience or keep trying......

[Stag Cozier]

I'd take it to the top of the food chain in that company first. MD rather than Senior

[Lucy ICAEW]

ICAEW complaint procedure

Hi,

If you want further information on the ICAEW complaint procedure you can find it here:

Complaints Process | Making a Complaint About an ICAEW Firm or Member | ICAEW

Lucy (I work at the ICAEW)

[kontracta Matt]

To find out if they are a member of the ICAEW you can check here:-

ICAEW Directory of Firms - From the Institute of Chartered Accountants in England and Wales

For the ACCA here:-

https://www.acca-business.org/pls/ec...01.p_find_firm

All the best