There was a power cut in our building at 5am this morning. I have some power left on my laptop and mobile broadband (mobile phone has internet also) so I was able to dig around for help.
It was too early to check with the next door neighbours so I surfed the web for British Gas which supply my electricity and their help numbers were no good... offices are closed etc.
So then searching some more on the web it turns out you have to call your REGIONAL supplier which for the South East seems to be EDF. So I called their number link here National Grid: Distribution Network Operator (DNO) Companies
and I got some guy saying "errrrr I cannot see any power cuts in your area .... have you checked the main building trip switch near the fuse box... ok we'll get an engineer around in the next couple of hours ... it may be a fuse in your building ..... (honest)".
I wouldn't bet on an engineer coming out to help on a Saturday, I left contact details and I will investigate with my neighbours 'building' next door neighbours and the general area to see if they're affected given that its now a more reasonable time.
Wasn't Richmond aftected by power cuts recently during the football ? what if you're an old aged pensioner like my building neighbours downstairs who just dialled their supplier (EON) and didn't seem to know what to do after they got a recorded message saying "Bog off its not office hours.", their land phone line power is also down.
The amount and quality of help and information is shockingly / suprisingly bad for such a serious service failure.
No hot water .. so will have to cook some up with good old GAS !!!!! any tips on this terrible inconvinience bestowed upon me ???
It was too early to check with the next door neighbours so I surfed the web for British Gas which supply my electricity and their help numbers were no good... offices are closed etc.
So then searching some more on the web it turns out you have to call your REGIONAL supplier which for the South East seems to be EDF. So I called their number link here National Grid: Distribution Network Operator (DNO) Companies
and I got some guy saying "errrrr I cannot see any power cuts in your area .... have you checked the main building trip switch near the fuse box... ok we'll get an engineer around in the next couple of hours ... it may be a fuse in your building ..... (honest)".
I wouldn't bet on an engineer coming out to help on a Saturday, I left contact details and I will investigate with my neighbours 'building' next door neighbours and the general area to see if they're affected given that its now a more reasonable time.
Wasn't Richmond aftected by power cuts recently during the football ? what if you're an old aged pensioner like my building neighbours downstairs who just dialled their supplier (EON) and didn't seem to know what to do after they got a recorded message saying "Bog off its not office hours.", their land phone line power is also down.
The amount and quality of help and information is shockingly / suprisingly bad for such a serious service failure.
No hot water .. so will have to cook some up with good old GAS !!!!! any tips on this terrible inconvinience bestowed upon me ???
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