Car insurance problem

[Wilmslow]

You may recall a truck crashing into the side of my car while I was joining the motorway.

Before collecting the repaired car I got a call from LV telling me driver admitted liability and excess waived accordingly. (Drivers actual words were, “I am very sorry I did not see you”, before letting me sit in his cab to see how restricted his view was).

Several weeks later I get a call, telling me that LV made a mistake and the other party are now challenging.

I have protected no claims bonus, and thankfully LV said their mistake, so will not be asking for the excess back.

LV want me to write a statement and provide diagrams, which was not asked for at the time. As so long ago I have forgotten a lot of the detail.

The question is, should I just ignore this request, as claim dealt with and closed, or, do I actually need to complete this now?

Due to the incompetence I am seriously considering asking for pro-rata refund and moving onto another insurance company.

[milanbenes]

good story line,

if your writer could team up with Gricer and Malc's writer the result would be something very interesting

Milan.

[doodab]

good story line,

if your writer could team up with Gricer and Malc's writer the result would be something very interesting

Milan.

You mean he could get stuck on a level crossing and cause a major derailment?

Sounds like an episode of Casualty.

[lilelvis2000]

See, now this is why you carry a video recorder pen like this one, 1GB Video Recording Spy Pen | GeekAlerts and.....take notes and diagrams when the accident happens. duh!

Ignore at your peril - insurance companies are not there to protect anyone's ass - except their own.

[MarillionFan]

On next week's episode of Wilmslow, Wilmslow's female neighbour mysteriously disapears after buying a Dominos pizza and turns up dead 8 days later.

[BoredBloke]

How hard can it be to write down the junction of the motorway, roughly the time at which it happened, that the other driver admitted liability and a simple diagram of a car joining from a slip road and a lorry hitting it. Given the amount or rubbish you post on here this should be something you could knock out in no time.

[lilelvis2000]

Say, isn't it the car that is joining the motorway's job to make sure the way is clear before joining?

[Churchill]

Say, isn't it the car that is joining the motorway's job to make sure the way is clear before joining?

Shush...

[Paddy]

You may recall a truck crashing into the side of my car while I was joining the motorway.

Before collecting the repaired car I got a call from LV telling me driver admitted liability and excess waived accordingly. (Drivers actual words were, “I am very sorry I did not see you”, before letting me sit in his cab to see how restricted his view was).

Several weeks later I get a call, telling me that LV made a mistake and the other party are now challenging.

I have protected no claims bonus, and thankfully LV said their mistake, so will not be asking for the excess back.

LV want me to write a statement and provide diagrams, which was not asked for at the time. As so long ago I have forgotten a lot of the detail.

The question is, should I just ignore this request, as claim dealt with and closed, or, do I actually need to complete this now?

Due to the incompetence I am seriously considering asking for pro-rata refund and moving onto another insurance company.

I never ceases to amaze me the number of people in IT who are not organised. FFS, ™ if you can’t sort a car accident out what hope is there for you.

[Bunk]

Do you really think this ever happened?

WTGALS