People skills and emotional intelligence

[suityou01]

Do you use them in your job? I am working with 2 new BAs that have both successfully pissed off their customers and the programme manager. I actually spent an hour and half this morning being moaned at by one of them, and did the whole agony uncle bit.

Here is suity's guide to successfully keeping someone on side

1) Never call them a bastid.
2) Do not shout.
3) Do not slag them off to the rest of the team (it will get back to them, I promise)
4) If you feel people are being unreasonable, tell them firmly. Do not under any circumstances tell them the way they are running the project is wrong and you will in time sort out their mistaken ways.
5) Don't bluff. If you don't know, ask.
6) Don't get offended when people tell you to stop bluffing.

Is it really that hard?

[Spacecadet]

Glad to see I can still punch people

MarillionFan

[MarillionFan]

Glad to see I can still punch people

MarillionFan

Actually, you cannot go around just punching people in the office. It's bound to get out and then you'll be in trouble with HR.

The normal protocol is to punch somebody and then threaten to kill them, their family, their families family and all of their friends.

This normally stops them from going to HR.

[Old Greg]

Actually, you cannot go around just punching people in the office. It's bound to get out and then you'll be in trouble with HR.

The normal protocol is to punch somebody and then threaten to kill them, their family, their families family and all of their friends.

This normally stops them from going to HR.

Amateur.

Beat the HR Director to a bloody pulp and kidnap his kids. Then who cares what anyone else does?

[AlfredJPruffock]

Amateur.

Beat the HR Director to a bloody pulp and kidnap his kids. Then who cares what anyone else does?

The above scenario did come to pass at a certain IT site near Glasgow.


The MD of the company famous for his boorish treatment of staff reacted to a comment by the head of HR - that he had no people skills (patently true) by punching the HR Director on the face and leaving him on the carpet.

A true and shameful story.

[stek]

I worked at one place in Glasgow, and one of the guys in the team was outsourced from another company, but he had no kidneys, several failed transplants - on dialysis.

We're all sat in the office having an ad-hoc meeting as doom and gloom was falling, redundancies talked about, I was a contractor so not too bothered.

Kidney guy pipes up "Well I'm ok - I work for XYZ, at least I've still got a job.."

One of the girls retorts "Well, at least I've still got kidneys....."

Her face was a picture when she realised what she'd said, and the atmosphere turned a little sour....

[VectraMan]

The MD of the company famous for his boorish treatment of staff reacted to a comment by the head of HR - that he had no people skills (patently true) by punching the HR Director on the face and leaving him on the carpet.

No doubt the one and only time an HR person has proved to be useful.

[xoggoth]

threaten to kill them, their family, their families family and all of their friends

And threaten to burn their house to the ground and piss on their ashes surely?

[Cliphead]

And threaten to burn their house to the ground and piss on their ashes surely?

Don't forget the dog, you get more mileage out of threatening animals.

[milanbenes]

aye

Milan.