Jesus what a bunch of
Don't ever get an ADT alarm!!
After loads of issues with our alarm (installed in the wrong place, it calling back to base running up astronomical bills etc) we now have a new issue.
When originally they put it in they asked if we had a phone socket upstairs. I showed them where it was but told them that it was installed before we bought the house and looked pretty ropey. But they decided to still use it! The cable evebtually failed - because our decorator stood on it and they came out to fix it. The engineer looking at it agreed that they should never have used it in the first place and he would run a new cable from the alarm down to the phone socket. I returned home and tried to use the net. Things were not good! I checked the box and they had wired the alarm through the back of the box bypassing the filters. I removed the front plate and plugged the filter into the master socket and everything worked fine. I got ADT out again and told the to crimp an end onto the cable and plug it in. His idea was to use a filter at the alarm end....which I figured might work. Well it didn't. The net is still running super slowly and the phones are crackling. Surely these loons have installed an alarm in a house that has adsl. It's not like it's anything new.
Don't ever get an ADT alarm!!
After loads of issues with our alarm (installed in the wrong place, it calling back to base running up astronomical bills etc) we now have a new issue.
When originally they put it in they asked if we had a phone socket upstairs. I showed them where it was but told them that it was installed before we bought the house and looked pretty ropey. But they decided to still use it! The cable evebtually failed - because our decorator stood on it and they came out to fix it. The engineer looking at it agreed that they should never have used it in the first place and he would run a new cable from the alarm down to the phone socket. I returned home and tried to use the net. Things were not good! I checked the box and they had wired the alarm through the back of the box bypassing the filters. I removed the front plate and plugged the filter into the master socket and everything worked fine. I got ADT out again and told the to crimp an end onto the cable and plug it in. His idea was to use a filter at the alarm end....which I figured might work. Well it didn't. The net is still running super slowly and the phones are crackling. Surely these loons have installed an alarm in a house that has adsl. It's not like it's anything new.
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