...you can never get through to the council last thing in the afternoon?
From the Littleboy column:
From the Littleboy column:
Last week it was reported that staff at five councils in the North East had run up thousands of pounds in premium-rate phone charges calling the Speaking Clock.
Since then I’ve heard from a number of current and former council employees with an explanation.
Apparently, the trick is to ring the Speaking Clock about ten minutes before close of business.
This not only makes everyone look as if they’re busy, it stops any irritating member of the public getting through with an inquiry which could drag on into unpaid overtime.
Since then I’ve heard from a number of current and former council employees with an explanation.
Apparently, the trick is to ring the Speaking Clock about ten minutes before close of business.
This not only makes everyone look as if they’re busy, it stops any irritating member of the public getting through with an inquiry which could drag on into unpaid overtime.
