I really hate it when…
Call centres say “The Data Protection Act” why they really mean “Company Policy”.
Such as:
Call centre. “We require you to give us your DOB under the DPA”.
Paddy: “You don’t already have my DOB so your not getting it. The DPA is to protect me. It is not an excuse for you to trawl for information.”
Call centre: “We require the information to comply with the act.”
Paddy: “Can you give the phone number of you head office?”
Call centre: “No, it’s against the DPA.”
Paddy: “The DPA referrers to information about individuals, not companies and corporate bodies.”
Call centre: “We have been told to say that.”
Call centres say “The Data Protection Act” why they really mean “Company Policy”.
Such as:
Call centre. “We require you to give us your DOB under the DPA”.
Paddy: “You don’t already have my DOB so your not getting it. The DPA is to protect me. It is not an excuse for you to trawl for information.”
Call centre: “We require the information to comply with the act.”
Paddy: “Can you give the phone number of you head office?”
Call centre: “No, it’s against the DPA.”
Paddy: “The DPA referrers to information about individuals, not companies and corporate bodies.”
Call centre: “We have been told to say that.”
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