Orange increasing prices for existing contract customers

[Old Greg]

'Please note that from 8 January 2012, because of inflationary pressure and to reflect the government’s Retail Price Index announcement, the monthly payments on your current plan will increase by 4.34%'

What the hell is this about? Is a contract not a contract?

[rd409]

'Please note that from 8 January 2012, because of inflationary pressure and to reflect the government’s Retail Price Index announcement, the monthly payments on your current plan will increase by 4.34%'

What the hell is this about? Is a contract not a contract?

You can reject the change, and have the contract terminated if you wish. I would consider this as an option for early upgrade

[sasguru]

I had that too. Will look into terminating ...

[The Spartan]

'Please note that from 8 January 2012, because of inflationary pressure and to reflect the government’s Retail Price Index announcement, the monthly payments on your current plan will increase by 4.34%'

What the hell is this about? Is a contract not a contract?

That's garbage, I would definitely terminate it and go elsewhere

[SimonMac]

You can reject the change, and have the contract terminated if you wish. I would consider this as an option for early upgrade

Unfortuatly not, there is a note in their T&C's to say they can make changes to price plans without breaking the T&C's if inflationary adjustments need to be made.

[sasguru]

Looked into it. It was in the small print. You can terminate but have to pay the line rental for the remainder of the contract.
Obviously thsi is more expensive than paying for the rise.

After this cntract ends I will move on. I suggest you avoid Orange like the plague - I've never had this blatant profiteering happen with any other company.

[SimonMac]

I assume as Orange and T-Mobile are the same company now the latter will be following suit too at some point

[sasguru]

I assume as Orange and T-Mobile are the same company now the latter will be following suit too at some point

Why the fook was that allowed to happen?

[doodab]

I would try telling them where to put it, and tell them you will complain to oftel. There is a good chance that the relevant part of the contract could be deemed unfair if it doesn't give you the right to reject the price increase and terminate the contract instead.

INDICATIVE AND NON-EXHAUSTIVE LIST OF TERMS WHICH MAY BE REGARDED AS UNFAIR
...
(l)providing for the price of goods to be determined at the time of delivery or allowing a
seller of goods or supplier of services to increase their price without in both cases giving
the consumer the corresponding right to cancel the contract if the final price is too high
in relation to the price agreed when the contract was concluded;

http://www.legislation.gov.uk/uksi/1...9992083_en.pdf

You have the EU to thank for that particular piece of evil red tape. Bastards making it harder for hard working phone companies to screw money out of their existing customers. Don't they know this is DESTROYING BRITISH JOBS!!!!!!

[TimberWolf]

Sounds about par for the course to me. Never touched any mobile company with a barge pole myself, apart from £5 - £10 Virgin PAYG a few years ago and similar small amount on Skype. The small print and obfuscation of deals puts me off every time.