Not had broadband since they decided to have an outage since Friday morning (when i was working from home and it left my clients systems in the middle of a migration!).
Keep on getting through to their useless Indian call centre every time I call, who keep on asking the same pointless questions... Is the power on, have you changed the filter, is there a dial tone... Sh1theads.
"British" Telecom? I think not...
Callback booked from tech support....didn't happen. So I had to call their Bobs again, again having to put up with their automated sh1t. Now have an engineer coming round on Tuesday, that'll be 5 days without Internet, which means no possibility to work at home.
Fault is affecting only BT Internet around here, not other ISPs.
Hate BT, wish I never left my previous ISP for them. BT have just become a wholesale offshored profit centre with no regard for customers.
Will be complaining to Ofcom once net is back up, if ever.
Advice appreciated (seriously this has been a very frustrating few days)
Keep on getting through to their useless Indian call centre every time I call, who keep on asking the same pointless questions... Is the power on, have you changed the filter, is there a dial tone... Sh1theads.
"British" Telecom? I think not...
Callback booked from tech support....didn't happen. So I had to call their Bobs again, again having to put up with their automated sh1t. Now have an engineer coming round on Tuesday, that'll be 5 days without Internet, which means no possibility to work at home.
Fault is affecting only BT Internet around here, not other ISPs.
Hate BT, wish I never left my previous ISP for them. BT have just become a wholesale offshored profit centre with no regard for customers.
Will be complaining to Ofcom once net is back up, if ever.
Advice appreciated (seriously this has been a very frustrating few days)
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