Avoid "Feel Barcelona" if you're planning a trip to the city.

[NotAllThere]

My wife and I had a great time in Barcelona over the weekend. Fantastic city, and will definitely visit again, but not via a booking through "Feel Barcelona".

As soon as we'd shut the door on the apartment to leave to go to the airport on our way home, I realised I'd left my passport inside. My bad. Never mind, my flight was delayed anyway, and so I call the contact number.

It took them nearly THREE hours to get to the apartment to let me in (and yes, I did therefore miss my flight). This was despite being told that someone would come in
1. 25 minutes.
2. A few minutes
3. In five minutes. (apparently at this point he went to the wrong apartment - which somehow was my fault).

You really find a company's worth when things go wrong. Sure, it was my fault I'd left my passport in the apartment. But to have to wait three hours for someone with a key to turn up, is incredible. Half an hour, ok. One hour, maybe. But three?

We should perhaps have been expecting this, as when we arrived, we called to say we were on our way, and were told that someone would be at our apartment to check us in at 13:10. He finally turned up at 13:35...

All I can say is: avoid.

[TiroFijo]

My wife and I had a great time in Barcelona over the weekend. Fantastic city, and will definitely visit again, but not via a booking through "Feel Barcelona".

As soon as we'd shut the door on the apartment to leave to go to the airport on our way home, I realised I'd left my passport inside. My bad. Never mind, my flight was delayed anyway, and so I call the contact number.

It took them nearly THREE hours to get to the apartment to let me in (and yes, I did therefore miss my flight). This was despite being told that someone would come in
1. 25 minutes.
2. A few minutes
3. In five minutes. (apparently at this point he went to the wrong apartment - which somehow was my fault).

You really find a company's worth when things go wrong. Sure, it was my fault I'd left my passport in the apartment. But to have to wait three hours for someone with a key to turn up, is incredible. Half an hour, ok. One hour, maybe. But three?

We should perhaps have been expecting this, as when we arrived, we called to say we were on our way, and were told that someone would be at our apartment to check us in at 13:10. He finally turned up at 13:35...

All I can say is: avoid.

You clearly deserve your user name, any fool with an once of sense knows that the amongst the first things you do before leaving a hotel/apt is to check all the rooms to see that you haven't left anything then check you travel documents BEFORE closing the door. But no, you want to blame the travel company, Idiot!

[cojak]

Nobody's perfect (apart from in your world, obviously).

[BrilloPad]

You clearly deserve your user name, any fool with an once of sense knows that the amongst the first things you do before leaving a hotel/apt is to check all the rooms to see that you haven't left anything then check you travel documents BEFORE closing the door. But no, you want to blame the travel company, Idiot!

I have occasionally said things like that as I am generally very organized. But then I go and do something even more stupid. What goes around comes around.

[NotAllThere]

Nobody's perfect (apart from in your world, obviously).

... But then I go and do something even more stupid. What goes around comes around.

Hey look, don't be too hard on TiroFijo, he's obviously hard of thinking as he couldn't comprehend that the complaint was how my problem was dealt with, and I was of course not blaming the agency for the problem happening in the first place. TiroFijo can't help being a moron - he probably was born that way. Some people just are neutron star dense. It is a bit embarassing being the same species, but what can you do?

Anyway - I wasn't posting for sympathy, rather as a warning. You really do find out how a company is from how they respond when things go wrong. Three hours to get someone with a key to an apartment. Doesn't bode well if an emergency happens that isn't the customer's fault, does it?

[TiroFijo]

Hey look, don't be too hard on TiroFijo, he's obviously hard of thinking as he couldn't comprehend that the complaint was how my problem was dealt with, and I was of course not blaming the agency for the problem happening in the first place. TiroFijo can't help being a moron - he probably was born that way. Some people just are neutron star dense. It is a bit embarassing being the same species, but what can you do?

Thanks for not being too hard on me
Perhaps you left your common sense in the apartment also?

[Lockhouse]

Don't like Barcelona. There's a couple of stunning Gaudi buildings (NOT the Cathedral) and that's about it. Too much crime there for me. It might just be petty crime, but it's everywhere.

[xoggoth]

Before leaving normal people go, tickets, wallet, passport. Then on the journey to the airport they check every few minutes to se if they really have got them, tickets, wallet, passport, tickets, wallet, passport, tickets, wallet, passport... then at the check in they panic in case they might have forgotten them.

[EternalOptimist]

I left my heart in Barcelona.

No..wait, that was San Francisco.

I left a great big turd in Barcelona, in a cafe, by the cathedral.

Horrible place. not Barcelona - the cathedral

[ChimpMaster]

There are some great strip clubs in Barcelona, like proper in your face type.