<rant mode>
Home late in the day, a leaflet drop in the post for Domino's, so "what the hell", I think, "I'll order a pizza".
I call the number, and the most feckless, gurning, knuckle-dragging half-wit ever in the history of customer service answers the phone.
What should be a - 2mins, tops - simple order turns into an ordeal where I have to repeat the chosen menu item, and my delivery details several times until some neurons fire at the other end of the line, and a lightbulb momentarily flickers.
If say, you were running a business that relies heavily on telephone orders, why the hell would you choose someone with a tenuous grasp of the English language and no fecking clue about your products, as the sole pivot between your customers and your orders? WHY?
Grr.
</rant mode>
Home late in the day, a leaflet drop in the post for Domino's, so "what the hell", I think, "I'll order a pizza".
I call the number, and the most feckless, gurning, knuckle-dragging half-wit ever in the history of customer service answers the phone.
What should be a - 2mins, tops - simple order turns into an ordeal where I have to repeat the chosen menu item, and my delivery details several times until some neurons fire at the other end of the line, and a lightbulb momentarily flickers.
If say, you were running a business that relies heavily on telephone orders, why the hell would you choose someone with a tenuous grasp of the English language and no fecking clue about your products, as the sole pivot between your customers and your orders? WHY?
Grr.
</rant mode>
Comment