Why do night shifts in the UK

[BlasterBates]

....when you can simply go and work days in New Zealand



British call centre workers from Wrexham fly to New Zealand to work the night shift during office hours for telephone company | Mail Online

[RSoles]

I really don't understand the business case behind this. Maybe there isn't one?

[AtW]

120,000 unemployed in Wales and they can't find those who'd work night shift?

Source: BBC News - ONS: Unemployment in Wales falls by 3,000

[amcdonald]

Why work in a call center when you can pop out a few babies and just sit at home and watch Sky all day ?

[AtW]

Why work in a call center when you can pop out a few babies and just sit at home and watch Sky all day?

And night?

[tomtomagain]

Maybe it's just a badly reported story and they are actually expanding overseas.

Or, more likely, preparing to close the Welsh office and offshore the lot.

[VectraMan]

I'm struggling to understand why this company are still operating a call centre in the UK. Haven't they heard of Mumbai?

[AtW]

I'm struggling to understand why this company are still operating a call centre in the UK. Haven't they heard of Mumbai?

Allai fod yn braidd yn anodd dod o hyd i siaradwyr Cymraeg yn ddigon rhugl yno ...

[EternalOptimist]

Allai fod yn braidd yn anodd dod o hyd i siaradwyr Cymraeg yn ddigon rhugl yno ...

russian git

[Jubber]

We use them as part of plan B. If we're not available the calls go off to them. They're very good actually and would recommend. We only receive day time calls so I doubt if we'll have to deal with the new NZ department.

One thing for sure though, if they go Bob they'll be dumped.