Fuuuming

[MaryPoppins]

I need a rant.

I have banked with Lloyds for maybe 19 years, and not really had any major issues.

I have had one [generic] letter from them with regard to the TSB split, that was about 2 weeks ago. I was not told any of my accounts were to be moved from Lloyds to TSB.

I log on to my account tonight, to find my savings account has disappeared. I can also see details of a pension - I have no pension with Lloyds.

I'm being told by Lloyds that my savings must have been moved to TSB. They can offer no explanation for this, and insist I'd have been notified in writing. TSB have no record of me, or of any account in my name. No one can explain why I can see a pension account on my screen.

I sense much of tomorrow is going to spent roaring at someone in a branch.

[minestrone]

Feck going down branch, screen grab the pension details and phone up the papers, ask for a cash reward for getting them a juicy story.

While you are on the phone tell them about your mates at CUK an their thoughts on bob developers.

[mudskipper]

Seems unlikely you're the only one affected.

Hope you find your savings!

Edit: Unhappy people here

[MaryPoppins]

This is getting worse. I have taken a screen grab, good idea.

Lloyds are being supremely unhelpful and continue to transfer me to TSB, telling me that all my security information will be the same.

It's not, of course. Because I don't exist for TSB.

It seems my savings have, for the time being, completely disappeared.

But on the plus side, I've gained a pension!

[MaryPoppins]

Feck going down branch, screen grab the pension details and phone up the papers, ask for a cash reward for getting them a juicy story.

While you are on the phone tell them about your mates at CUK an their thoughts on bob developers.

At one point I did sort of hiss 'Sorry to interrupt you DAVID, but the spectacular level of disinterest you're showing is some clue as to the level of carnage this 'split' has caused'

[Dominic Connor]

I can't pay a reward for a story but I am a tech journalist...

[cojak]

I can't pay a reward for a story but I am a tech journalist...

I can imagine a PM winging its way to you as we speak!

Give 'em hell MP.

[MaryPoppins]

I can't pay a reward for a story but I am a tech journalist...

Well. Sorry to bore you all, but I'm going to be paying a visit to a TSB branch tomorrow. The reason I have never received a letter is because the address they're holding is one from around 12 years ago.

That has to be a system screw up, right? All my Lloyds accounts had my current address associated as of last week.

It seems someone at that address has been busy attempting to access my 'new' TSB account based on the letters they've been opening.

[cojak]

Well. Sorry to bore you all, but I'm going to be paying a visit to a TSB branch tomorrow. The reason I have never received a letter is because the address they're holding is one from around 12 years ago.

That has to be a system screw up, right? All my Lloyds accounts had my current address associated as of last week.

It seems someone at that address has been busy attempting to access my 'new' TSB account based on the letters they've been opening.

I really would let Dominic know, they shouldn't be allowed to keep this quiet.

[SueEllen]

I really would let Dominic know, they shouldn't be allowed to keep this quiet.

WCS