Bank Fraud

[ASB]

Ok, checked my account this morning and lo two transactions from internet banking that we nowt to do with me. Now I know I only log on to the genuine sites, haven't divulged, AVG up to date and windoze defender doesn't report anything dodgy.

So, how the fsk did they get in??

Current state is that the internet access is canned, new details will be sent by which time I should allegedly have the money back.

[AtW]

Was it bank transfers from your internet account or fraudlent charges via debit card linked to your account?

[Phoenix]

Because if it was either of the above AtW can have then beheaded for you

[oraclesmith]

Which bank ?

[AtW]

Hang on ASB - ain't you now in Russia? Perhaps you used your card in shops there, or used unsecure computer to look into your bank account?

[ASB]

Barclays, and it appears it was a transfer from the account (shows as a bill payment). Went round the houses quite a bit via a number of apparently offshore call centres to get to the fraud department. They were understandably at this stage a bit reluctant to go into too many details but could tell me they do know the source ip (presumably spoofed) and that the payee was a non barclays account, they have gone through clearing and there are no further outstanding transfers.

[Viktor]

Did you use your card at some dodgy cash-machines? This is usual practice for "cloning" your card and after that they can extract your money quietly...

[AtW]

Was it big amount?

[ASB]

Hang on ASB - ain't you now in Russia? Perhaps you used your card in shops there, or used unsecure computer to look into your bank account?

No, I've been back from the workers paradise for a couple of weeks. Didn't use the account there or even the laptop I access the account from. I would say I'm not a complete idiot but others may disagree

[ASB]

Was it big amount?

Not huge, but 2 transaction of similar (but not identical) 4 figure amounts on consecutive days.