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Mobile Companies Mid-Contract Price Rises

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    Mobile Companies Mid-Contract Price Rises

    I've just had my second increase with EE/Orange within the last 18 months, this is my first time with this provider, are all the providers now doing mid-contract increases these days ? I thought I would be covered by ofcom in that I could cancel my contract with no penalty if there was an increase mid-contract BUT it only applies if the increase is above the rate of inflation index thingy and low and behold the EE/Orange increase is just below it.

    Starting to feel scammed.
    I like big butts and I cannot lie.

    #2
    The rules changed on January 23rd, but IIRC, they only apply to new contracts taken out after that time:

    Mobile users able to quit 'fixed' contracts if prices rise mid-term | Money | theguardian.com

    OFCOM Guidance on “material detriment” under GC9.6 in relation to price rises and notification of contract modifications
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      #3
      Oh well, only got a few months left with the EE/Orange muppets then I will look to a new provider. Don't understand the logic behind the increases as they must realise the damage it does to there reputation and how it creates significant distrust in them, I can only assume the price increases they do make cover the lose of business the price increase also causes. However I can only assume that if this is their model as more people keeping leaving and there is less take up by new customers they are going to have to make the increases larger each time, seems they are setting the business up to self-distruct long term.
      Last edited by ELBBUBKUNPS; 9 April 2014, 12:10.
      I like big butts and I cannot lie.

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        #4
        Virgin Mobile haven't done this yet
        Socialism is inseparably interwoven with totalitarianism and the abject worship of the state.

        No Socialist Government conducting the entire life and industry of the country could afford to allow free, sharp, or violently-worded expressions of public discontent.

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          #5
          You could always cancel and invite them to sue.
          The material prosperity of a nation is not an abiding possession; the deeds of its people are.

          George Frederic Watts

          http://en.wikipedia.org/wiki/Postman's_Park

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