Originally posted by Scruff
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Example: You are sold windows based on sales literature and verbal assurances that the frames won't discolour for at least 10 years. You sign the contract, and five years later the frames start to turn yellow. The contract doesn't specifically say the frames won't discolour, the guarantee doesn't cover that either. But you CAN sue that firm for misrepresentation, because you can show that they used incorrect information to get you to sign. The wording of the contract is totally irrelevant - the transgression occurred as part of the sales process and is not overridden by the contract.
Does that make sense?
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