Lorry scratched my car in June and drove on without stopping. Noted down license plate. Police found him passed information on to insurer and now 8 months later still no refund of my £450 access and insurer isn't bothered to do anything. Calling them every two weeks for an update and all I get are lame excuses. Have NCP but one more accident and it's gone.
Do not insure your cars at Direct Line NEVER EVER
Do not insure your cars at Direct Line NEVER EVER
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